Track Chairs

Track Description The Accounting Information Systems track highlights research that focuses on the link between accounting and information systems, including topics that range from IT governance to interorganizational information systems and draws from a variety of disciplines like accounting, psychology, sociology, cognitive science, behavioral science, economics, politics, computer science, and information technology.  The track considers papers from all research methods, including design science, behavioral, and archival.

IS Control, Audit, Reporting, Enterprise IT Governance and Security for Compliance Management
This mini-track is focused on the role that AIS plays in capturing and storing transactions, ensuring their accuracy, timeliness and validity, and satisfying the organization’s legal and regulatory requirements. Appropriate topics for this mini-track include (but are not limited to) continuous auditing, auditing end user systems, internal audit, COSO, CobiT, AS/2201, forensic auditing, data mining/business intelligence, querying, ebXML, XBRL, AIS use, data ambiguity, enterprise IT governance structures for effective compliance management, enterprise compliance risk assessment and compliance risk management, information assurance prioritization and strategy, establishing auditable trust models for securing electronic commerce, valuation of information assets for security assurance resource optimization, budgeting for and cost effective management of information systems associated with governmental regulations, successful and unsuccessful compliance management via automated, continuously auditing software solutions, and shared information, interorganizational trust models and policy ontologies for compliance management.

Tawei (David) Wang, DePaul University,
Joy Gray, Bentley University,

Accounting Information Systems: Models, Designs, Implementation, and Data Innovation
This mini-track is focused on the role that AIS plays in creating models to help better store, share information, reengineer, process and represent the organization’s resources, events and agents including the impact of data innovation and emerging data use. This mini-track is intended to promote research on the different data and process models for AIS. Appropriate topics for this mini-track include (but are not limited to) AIS design, Ontologies used for representation of AIS, Object Oriented databases for AIS, Items-Agent-Cash (IAC) Model, UML for modelling of AIS, AIS Architectures, Reengineering of legacy AIS into ERP systems, XBRL databases modelling and design, AIS using blockchain or distributed ledger technology, Resource-Event-Agent (REA) models, data models, Information sharing of AIS with supply chain systems, enterprise systems modelling, interorganizational information sharing, risk management, privacy, data analytics and data relevance.

Karina Honey, The University of Queensland,
Micheal Axelsen, University of Queensland,

General Accounting Information Systems
Accounting information systems (AIS) research focuses on the link between accounting and information systems, including how best to communicate this link to students through curricula and cases. It includes topics that range from understanding and governance of the holistic IT environment to inter-organizational and automated information generation and sharing. The General Accounting Information Systems mini-track includes any and all topics in the field of AIS that are not included in the other, more specialized mini-tracks. Suggested topics include systems integration, value of information systems, automation of tasks traditionally performed in accounting functions, and Accounting Information Systems education methods and case studies.

Sumantra Sarkar, SUNY – BInghamton,
Joy Gray, Bentley University,

Track Chairs

Track Description Research on the adoption and diffusion of information technology has improved our understanding of how IT is utilized by individuals, groups, and organizations and its positive and negative consequences. As a result, we have a rich understanding of relevant topics such as digital innovation, digital business models, and IT implementation, to name a few. With the accelerating pace of digital transformation, penetrating organizations and societies, and the fundamental role of information systems in it, as has been witnessed during the COVID-19 pandemic, there is still much to learn about the diffusion and adoption of IT. We need to investigate the bright sides of new digital innovations and how we can ensure equitable access to the technologies and digital resources, particularly in marginalized communities. At the same time, we also need to examine the dark sides of the adoption and diffusion of IT. Issues such as IS misuse, IT addiction, propagation of online false information, algorithmic biases, the demise of human agency by intelligent systems, technostress, information overload, and new digital divides present relevant and ripe areas to investigate.  This track seeks to create a forum for high-quality research that can provide valuable theoretical and/or practical insights into the adoption and diffusion of digital innovations at all levels and their bright and dark consequences. This includes the application of all types of research methodologies.

Adoption and Use of Creative Technologies
The market for and generation of digital art has seen a momentous shift in recent years, brought about by technologies such as image generating artificial intelligence, immersive art, and monetization options such as non-fungible tokens (NFTs). Despite these shifts, there is a lack of understanding regarding the adoption, use, and effects of digital technology in the creative industry, among professional and aspirational artists, and in general public. The effects brought about by this digitalization can have both bright and dark sides such as new earning opportunities, faked realities or copyright issues. To better understand these changes and the effects brought about by them, we invite high-quality research using both qualitative and quantitative methodologies such as survey, case study, ethnography and big data analysis. We also welcome theory and review articles.

Dicle BerfinKöse, BI Norwegian Business School,
Christian Fieseler, BI Norwegian Business School,

Human Factors in Information Privacy & Security (ADIT)
The adequate development of inclusive information privacy and security policies and interventions profoundly depends on how stakeholders perceive and mitigate privacy and security issues. This mini track emphasizes the need for research on how cultural values, social needs, stress and anxiety, technology capabilities, organizational and regulatory practices influence the adoption, modified use, or abandonment of technology. We welcome ideas that advance our understanding of how individuals engage with privacy and security issues, the factors driving their decisions, and the significance of digital equity in safeguarding their information and identity. We envision this space as a forum for the presentation and discussion of privacy and security challenges including innovations such as household technology, autonomous cars, AI, and IoT. We also invite research focused on Security Education and Awareness Training (SETA). To foster a global discussion of these important issues, this mini track is open to all quantitative and qualitative research methods.

Arturo Cano Bejar, Arizona State University,
Ilja Nastjuk, Georg-August-Universität Göttingen,
Simon Trang, University of Paderborn,

The Dark Side of Technology Use
Contemporary technologies are known to have the potential to both benefit and harm users and organizations, rendering them a double-edged sword. Examples include social media, smartphones, modern AI artifacts, and health ITs that can be both beneficial and harmful for individuals, work emails that, despite their connectivity benefits, can be interruptive for work, and security software or access control tools that can come at the cost of security and privacy intrusions.  This minitrack is a forum for research on the antecedents, processes, consequences, and issues related to negative aspects of technology use that affect users, organizations, and society. Furthermore, it considers novel research on strategies and techniques for intervening and remedying the behaviors and challenges related to dark side phenomena.  Submissions may focus on but are not limited to topics such as: addiction,  technostress,  interruptions,  AI,  disinformation,  fake news,  deceptive behaviors,  health,  psychological and physical problems, and  behavioral interventions.

Murad Moqbel, University of Texas Rio Grande Valley,
Shamel Addas, Queen’s Universitym
Hyunji So, McGill University,

Adoption and Diffusion of Digital Technology
Emerging digital technologies are reshaping industries and altering user behaviors and expectations. This mini-track aims to enhance knowledge regarding the adoption and diffusion of digital technology. We invite all papers related to the adoption and diffusion of IT that do not fit into other mini-tracks in this track. This mini-track solicits expositions and investigations of both qualitative and quantitative natures. Analyses at different levels (individual, group, organizational, societal, and cultural) using a variety of methods (e.g., surveys, experimentation, case studies, observational studies, etc.) are welcome. Topics include, but are not limited to:

• Adoption, use, and discontinuance of emerging digital technologies.

• Motivators and inhibitors of acceptance and use of digital technologies (e.g., individual users, organizations, and societies).

• Positive and negative impacts of digital technologies on various stakeholders.

• New theoretical/methodological perspectives on IT adoption, implementation, and diffusion.

• Ethical considerations in the implementation and use of digital technologies.

Samira Farivar, Carleton University,
Randy Wong, University of Auckland,    

Track Chairs

Track Description

The Artificial Intelligence and Autonomous Applications track features research on a wide range of topics related to artificial intelligence (AI) and machine learning (ML) algorithms, including novel applications of algorithms (e.g., recommendation systems, information security analytics, healthcare, etc.), emerging types of AI agents (e.g., conversational agents, digital humans, etc.), and socio-economic aspects of AI and algorithms (e.g., ethical AI, biases in data and algorithms, impact on jobs, regulations, etc.). The track welcomes all research methods, including design science, behavioral, and economics.

AI, Emotions, and Empathy
AI-enabled technologies have been permeating human lives and societies at a growing rate over the last three decades. They started at the mechanical task levels (e.g., manufacturing robots) and slowly made their way into analytical tasks (e.g., personal assistants, traders, schedulers, etc.). However, these technologies are still finding their way into the realm of human emotions and empathy. Hence, emotional and empathic AI is expected to be the next frontier of AI research and development. Likewise, the role of emotions in human-technology interaction is a growing research area within the IS discipline. Accordingly, this forward-looking mini-track welcomes all kinds of theoretical and empirical research at the intersection of human emotions, empathy, and AI.

Reza Vaezi, Kennesaw State University,
Maryam Ghasemaghaei, McMaster University,
Mohsen Jozani, Augusta University,

AI in Higher Education Information Systems
AI, especially Generative AI (GAI), is transforming information systems in higher education, revolutionizing the way students learn, faculty teach, and researchers conduct research. This minitrack explores how AI and GAI tools, such as AI-driven chatbots for academic advising, embedded AI in Learning Management Systems, and AI-empowered research capabilities, are being deployed to improve student success, automate administrative workflows, and enhance research productivity. We also welcome papers that explore the ethical, socioeconomic, and workforce implications of AI in higher education, including data privacy and algorithmic fairness, the future of academic employment, and the impact of generative AI on student success and learning outcomes.

We encourage submissions that employ various research methods, from design science to behavioral and economic analyses, to provide a comprehensive understanding of how AI and GAI are shaping the future of higher education information systems.”

Yun Wan, University of Houston – Victoria
Xiwei Wang, Northeastern Illinois University,

Generative AI and Conversational Agents: Shaping the Future of Work
Conversational AI agents like chatbots and voice assistants are becoming integral components of teams, organizations, and daily operations. Historically, humans have employed these agents to handle basic and repetitive tasks, streamlining processes and improving efficiency. These systems evolve rapidly, especially due to generative AI advances, and are taking on more complex and strategically relevant roles within organizations. This raises essential questions about the nature of human-AI collaboration. We invite submissions that draw upon design science, empirical studies, action research, or case studies to explore the dynamics of human-AI interactions, collaboration, and the behavioral nuances in contexts where joint value creation with AI agents is paramount.

Dominik Siemon, LUT University,
Edona Elshan, Vrije University Amsterdam,
Bijan Khosrawi-Rad, Technische Universität Braunschweig,

Promises and Perils in Ethics and Management of Artificial Intelligence: Disruption, Adoption, Dehumanisation, Governance, Risk and Compliance
In the last decade, Artificial Intelligence (AI) has transitioned from a peripheral technology to a dominant driver of innovation. It is now routinely used to recognize images, parse speech, respond to questions, make decisions, and even replace humans.

Generative AI presents exciting possibilities, from text generation to image synthesis, but it also brings ethical challenges. Misused generative AI tools can breach privacy, jeopardize safety, and make unethical decisions. To navigate this landscape effectively, researchers and practitioners must understand the state of the art, adoption, and influence of AI and ML, while also addressing the ethical and governance mechanisms needed to safeguard human well-being.

This mini track focuses on the ethics and management of AI, with a particular emphasis on adoption, disruption, dehumanization, and governance, risk, compliance, and the ethical mechanisms required to protect and enhance human well-being. We welcome a wide range of papers with qualitative and quantitative orientations, offering both theoretical and practical contributions, from personal, organizational, and societal perspectives.

Valeria Sadovykh, University of Auckland,
David Sundaram, University of Auckland,
Kevin Craig, Auburn University,

Track Chairs

Track Description

Human cognition deals with how we know and make decisions, through processes including reasoning, perception, and judgment. The future of the Information Systems discipline will continue to involve human cognition as systems are increasingly used to meet social and business needs in innovative settings. Understanding human cognition is a critical component to the successful design, implementation, and use of information systems. The questions of interest relevant to this track focus on IS problems in terms of the processes of knowing and making decisions. This track solicits research investigating the widest variety of cognition, including but not limited to: situated, shared, social, distributed, and team cognition; group and individual decision support systems; cognitive aspects of business analytics and intelligence; problem-solving; knowledge-sharing & -management; cognitive perspectives on IS design, use, and development; human-computer interaction or human factors; and research methods to investigate cognitive issues in IS. We welcome qualitative, quantitative, experimental, and case study research and research-in-progress.

Bridging Neuroscience and Information Systems: The NeuroIS Frontier
The NeuroIS conference track offers a unique platform for this emerging field that integrates neuroscience and information systems. This track aims to explore how the human brain processes and interacts with technology.

The NeuroIS track invites researchers and practitioners from fields such as information systems, psychology, neuroscience, and human-computer interaction. It serves as a hub for interdisciplinary collaboration, facilitating the exchange of ideas, theories, methodologies, and practical applications. This minitrack aims to provide an ideal setting for researchers to present their cutting-edge work, exchange insights, and foster collaborations. It encourages multidisciplinary approaches to tackle the complex challenges and opportunities at the intersection of neuroscience and information systems.

Topics covered in this track encompass a wide range of research areas, including but not limited to:

• Neuroergonomics

• Artifact evaluation utilizing neuroscience methods

• Neuromarketing

• Brain-Computer Interfaces

• Neuroethics

• Neuroadaptive systems

• Neurocognitive Modeling

• Other NeuroIS related research

Stefan Greulich, TUD Dresden University of Technology,
Tamara Roth, University of Arkansas,
Benedikt Brendel, TUD Dresden University of Technology,
Sascha Lichtenberg, TUD Dresden University of Technology,

Cognitive decision making and collaboration
Coognition is the interaction of technology, human behavior, and cognitive processes guided by the constructs of psychology and cognitive science.  Technology includes internet applications, artificial intelligence, and virtual environments. The cognitive aspects involve human behavior and the cognitive internal sensory and memory processes which lead to decision making and collaboration.

The purpose of this min-track is to provide a forum for theoretical developments, empirical research findings, case studies, methodologies, artifacts, and other high-quality manuscripts. We seek to address important questions arising from emerging developments in cognitive research, such as: cognitive aspects of business analytics, collaboration in virtual environments, AI effects on sensory and memory applications, cognitive aspects of shared memory and collective intelligence, the interaction of social perception on performance, communication patterns of cognition, and leadership cognition.

jerry fjermestad, NJIT,
Julie Ancis, New Jersey Institute of Technology,
Stephan Kudyba, NJIT,
David Eisenberg, New Jersey Institute of Technology,

Human-Centered IS Design
As our professional and personal lives become more virtual, our well-being increasingly depends on the design of the digital tools we use to work and connect and on their ability to help us contrast Information overload and increase the its quality.

The design of IS has traditionally prioritized functional or marketing objectives while neglecting users’ well-being and ethical concerns. This track explores alternative, truly human-centered approaches to IS design that focus on the improvement of individual and social well-being and on making our interaction with digital technologies more meaningful, purposeful, and sustainable.

This mini-track offers a venue for high-quality research oriented to the development of theories, approaches and methods able to support human-centered IS design. Possible topics may include:

• Positive Computing and design

• IS and Well-being

• Inclusive IS Design

• Design Thinking

• Interaction Design

• Aesthetics in IS Design

• IS design for the Social Good

Ivana Quinto, University of Naples Parthenope,

Track Chairs Track Description Information technology and its applications are evolving at a speed never witnessed before. In an increasingly interconnected world, the issue of digital equity remains a critical concern, with significant disparities in access to technology and digital resources, particularly in marginalized communities. Digital Social Entrepreneurship (for-profit organizations that strive to make a positive impact on society and/or the environment using IT) has become a driving force supporting digital equity. Ensuring equal opportunities for all individuals to participate in the digital age becomes crucial to foster inclusive growth and social progress. Additionally, as we delve into the realm of social entrepreneurship, we confront the complexities of creating sustainable business models that prioritize social impact, aiming to effect positive change in local and global communities. By acknowledging these challenges and collectively exploring solutions, this track seeks to pave the way for a more equitable and socially conscious digital future. Consistent with the theme of the conference, this track invites research papers and proposals that elevate life through digital social entrepreneurship. Embodying the spirit of connecting people and fostering collaboration, this thriving ecosystem provides the ideal backdrop for a conference dedicated to exploring the intersection of information systems, digital equity, and social entrepreneurship. Our objective in this track is to push the investigation of emerging IS issues that will establish new pathways for future IS research. We welcome mini-tracks with a focus on emerging areas of interest for IS research, positioned around the potential intersections of information systems, digital equity, or social entrepreneurship. Mini-tracks from emerging special interest groups (SIGs) who are still in the process of developing their interest areas are also welcome. All types of papers (case, empirical, frameworks), perspectives (descriptive or normative), and methods (conceptual, ethnographic, empirical, model/analytic) are welcome.


General Topics
The General Topics minitrack is intended for papers written by other track and mini-track chairs who cannot submit a paper to their own track or mini-track. We also may accept papers from authors who are unable to find a suitable AMCIS track for submission. Ideally we look for papers that break new ground and have exciting implications. Thus, we are open to all topics and methodologies outside the other tracks. Please check the detailed descriptions of other tracks before submitting to this track.

Marie-Claude Boudreau, University of Georgia,
Jacqueline Corbett, Université Laval,
Ashish Gupta, Auburn University,

Elevating Life Through Digital Social Entrepreneurship
In an increasingly interconnected world, the issue of digital equity remains a critical concern, with significant disparities in access to technology and digital resources, particularly in marginalized communities. Digital Social Entrepreneurship (for-profit organizations that strive to make a positive impact on society and/or the environment using IT) has become a driving force supporting digital equity. Consistent with the theme of the conference, this minitrack invites research papers that elevate life through digital social entrepreneurship. We welcome all types of papers (case, empirical, frameworks), perspectives (descriptive or normative), and methods (conceptual, ethnographic, empirical, model/analytic) positioned around the potential intersections of information systems, digital equity, or social entrepreneurship.

Laurie Giddens, University of North Texas,
Matthew Baucum, Florida State University,

Track Chairs

Track Description Cybersecurity remains a key challenge for organizations despite massive investments over the last two decades. While technological advancements have been made to improve cybersecurity, human vulnerabilities have become the weakest link in security. High-profile events such as deepfakes, defections, espionage, and massive data breaches have led the public to question their own expectations of privacy, ethics and the basic human right to freedom of expression. While there is an abundance of practices and techniques for employing cybersecurity, many difficult problems remain. The purpose of this track is to provide a forum for theoretical developments, empirical research findings, case studies, methodologies, artifacts, and other high-quality manuscripts. Sponsored by SIGSEC, we seek to address important questions arising from emerging developments in information security, such as: security analytics, financial crimes, and digital forensics? How do system defenders share information to mitigate vulnerabilities and exploits? Can pervasive data collection deter privacy-conscious individuals? Do regulations and policies influence employee security behaviors and organizational security postures? In the age of artificial intelligence, what are the ethics of technology advancement and deployment? How can we defend against deepfake propagation? How can we design and construct ethics-enabled AI technology that facilitates cybersecurity and mitigates social confusion?

Cybersecurity and Artificial Intelligence: A Synergistic Approach
We propose an important minitrack for the AMCIS 2024 Conference focused on the intersection of Cybersecurity and  Artificial Intelligence (AI). Given the rapid advancements in both AI technologies and the increasing importance of cybersecurity, this minitrack aims to bring together researchers in these fields for presentations and meaningful discussions. Artificial Intelligence has revolutionized many aspects of our lives, from autonomous vehicles to personalized healthcare. Simultaneously, the complexity and sophistication of cyber threats have grown exponentially. This minitrack will provide a platform for researchers, academicians, and industry professionals to delve into the latest innovations, challenges, and solutions at the intersection of AI and computer security.

Topics of interest might include:

Machine Learning and Deep Learning for Intrusion Detection

AI-Powered Threat Hunting and Cyber Threat Intelligence

Adversarial Machine Learning in Cybersecurity

Privacy and Ethical Considerations in AI-Enhanced Security

Cybersecurity in AI-Enabled Critical Infrastructure

AI in Malware Detection and Prevention

Barbara Hewitt, Texas State University,
Tahir Ekin, Texas State University,

Exploring the Intersection of Information Systems and Regulation on AI and Privacy
In the realm of information systems (IS), regulation has emerged as a critical, yet oft-neglected, facet. The dynamic interplay between IS artifacts and the ever-growing body of regulatory obligations has unveiled a significant knowledge gap within our field. This minitrack offers an opportunity to explore the intersection of IS and law, specifically in the context of artificial intelligence (AI) or privacy. Submissions may address the role of IS in challenging existing and upcoming regulations or shaping the way regulations are implemented in IS design. In this regard, regulatory frameworks (e.g., Executive Order on AI in the US, European AI Act, California Consumer Privacy Act, or European General Data Protection Regulation) or specific normative aims (e.g., privacy, fairness, transparency, or accountability) may be valuable for inquiry. This minitrack welcomes all conceptual, empirical, and theoretical studies that examine this interdisciplinary topic.

Christian Kurtz, Universität Hamburg,
Fabian Burmeister, Universität Hamburg,

IT Governance, Risk, and Compliance in the Context of Security and Privacy
For many years, researchers addressed security problems purely from a technical perspective. More recently, the focus has shifted to IT Risk, IT Audit, and Compliance. Research papers addressing information assurance issues from a socio-technical, behavioral, and economic perspective may be submitted to this mini-track.

Governance, Risk, and Compliance (GRC) studies connect the impact of IT Risk to the overall Enterprise Risk Management process and give the stakeholders a complete picture of the organization. The track welcomes all papers that fit the track’s theme regardless of methodological persuasions. Literature survey papers are welcome.

Arunabha Mukhopadhyay, Indian Institute of Management Lucknow,
Raj Sharman, University at Buffalo, SUNY,
Manish Gupta, University at Buffalo, SUNY,
Gurpreetm Dhillo,  University of North Texas,

Moving Beyond Traditional Constructs in Information Security Research
This mini-track aims to investigate new theories and constructs that have not been explored in IS security compliance literature. Therefore, we invite innovative papers that explore new constructs and theories that address a variety of issues pertaining to employees’ behaviors toward IS security in organizations. The goal is to advance our understanding of the IS security noncompliance phenomenon. Cross-cultural studies or comparative studies highlighting differences and similarities regarding employees’ behaviors with IS security in emerging and developing countries are also welcome.

Mohammad Merhi, Indiana University South Bend,
Punit Ahluwalia, University of Texas Rio Grande Valley,

Track Chairs

Track Description Driven by the digitalization of almost any sphere of personal life as well as business, data has become one of humankind’s most essential and valuable resource. The relevance of data has been recognized by global and now data-driven technology companies such as Apple, Google, Meta and Amazon as well as by governing organizations like the European Union or the United States of America. Contrary to physical resources, data do not perish when shared, introducing a paradigm shift in inter-organizational cooperation. Organizations can jointly use data on customers, machines, and processes to optimize efficiently as well as build novel products and services. However, to be able to utilize this data in a secure, fair, and, above all, value-creating manner, it is necessary to establish shared data spaces and -platforms. This track focuses therefore on the critical role of data and co-creation during the design, emergence, governance, and adoption of data ecosystems from both an agnostic and domain-specific perspective. We particularly welcome submissions in the context of ecosystem design and development, including new design methodologies and tools, as well as rather focused topics, such as data-sharing, generative artificial intelligence and sustainability. Since research on data ecosystems is conducted by scholars beyond disciplinary boundaries, for instance, data science, management science, AI research or database systems, there is a need to establish common grounds and advance this stream of research. In accordance with that, this track is intended to bring together and foster discussions among scholars and practitioners alike who work on the various aspects of data-driven ecosystems.

Data Marketplaces beyond Conceptualization: Business Models, Governance, and Societal Concerns
Data marketplaces play a pivotal role in the data economy by enabling the exchange of data products in data ecosystems. Data marketplaces are digital platforms that match data providers and consumers, provide infrastructure for contract creation, and facilitate the transport and payment of data products. Despite their promise, many data marketplaces fail to become commercially viable due to challenges related to business models, governance, and societal concerns. To move data marketplaces beyond conceptualization toward the commercialization phase, this minitrack calls for theoretical, empirical, or design science papers contributing to the broad topic of data marketplaces that focus on business models (e.g., the distinctions between data marketplaces with similar concepts such as data spaces, data platforms, or data collaborative;  critical success factors of viable data marketplaces; industry contextual factors), governance topics (e.g., interactions between actors; governance hierarchy; outcomes of governance mechanisms), and societal concerns (e.g., data privacy; confidentiality; sovereignty; digital responsibility).

Antragama Ewa Abbas, Delft University of Technology,
Montijn van de Ven, Eindhoven University of Technology,
Mark de Reuver, Delft University of Technology,
Daniel Beverungen, Information systems,

Governance Mechanisms, and Architectures of Data Ecosystems: Value Creation from Data Products
Due to increased competition in the digital economy, organizations start collaborative alliances to create value from inter-organizational data flows. Data ecosystems, such as Catena-X or the Mobility Data Space, are characterized by a multitude of heterogeneous stakeholders that aim at developing, sharing, and using data-driven products for value creation while aligning different goals.This new level of complexity asks for an approach in which the ecosystem’s governance (e.g., shared ownership), architecture (e.g., open data, open-source software), and services (e.g., metadata management or cloud resources) need to be investigated to realize a viable infrastructure capable of data ecosystems. Thus, the provision of data products for value creation is a central aspect of data ecosystems. This track invites multidisciplinary research exploring the potential of open and shared concepts for dataspaces, digital infrastructure, and platforms to foster competitiveness, sustainability, and resilience of emerging data ecosystems through the generation of valuable data products.

Estelle Duparc, TU Dortmund University,
Hendrik van der Valk, TU Dortmund,
Tobias Guggenberger, Fraunhofer ISST,
Anna Maria Schleimer, Fraunhofer ISST,

Track Chairs

Track Description The unprecedented increase in the amount of data available for processing has created novel, innovative opportunities for individuals, organizations, and society. The ability to manage big data and generate insights is leading towards significant organizational transformation. At a higher level, big data and analytics applications are driving a positive impact on society in areas such as health and well-being, poverty mitigation, food security, energy, sustainability, and social entrepreneurship. The power of big data and data science applications in general are evident through the enormous attention the creation and application of new data science approaches, like deep learning and cognitive computing, are receiving. Businesses are creating innovative applications of advanced analytics by focusing on solving technical and business problems. However, the challenge of using data science applications and analytics for decision support in order to achieve digital equity and social entrepreneurship still remains. All stakeholders including individuals, businesses, and government, may need to come together to bridge the digital inequity and societal transformation by building a better data ecosystem. The track Data Science and Analytics for Decision Support seeks original research that promotes technical, theoretical, design science, pedagogical, and behavioral research as well as emerging applications in analytics and big data, especially for societal transformation and social entrepreneurship. Topics include (but are not limited to) data analytics and visualization from varied data sources (e.g., sensors or IoT data, text, multimedia, clickstreams, user-generated content) involving issues dealing with curation; management and infrastructure for (big) data; standards, semantics, privacy, security, legal and ethical issues in big data, analytics and knowledge management; intelligence and scientific discovery using big data; analytics applications in various domains such as smart cities, smart grids, financial fraud detection, digital learning, healthcare, energy, sustainability; business process management applications such as process discovery, performance analysis, and data-driven decision analysis, and optimization.


Behavioral Research in Data Analytics and Artificial Intelligence The ability to leverage data analytics (DA) and artificial intelligence (AI) technologies has become a crucial factor for firm success. With the availability of data characterized by high velocity, volume, and variety, many firms have invested in DA and AI technologies to improve the quality of their decision-making. However, firms also acknowledge the critical role of human factors in analytics-based decision-making.  The focus of this minitrack is to explore and enhance understanding of the behavioral aspects of implementing and using DA and AI technologies. Particularly, this minitrack focuses on perceptions, attitudes, intentions, and behaviors related to DA and AI systems, and their impact on decision-making processes and outcomes. Suggested topics:

*Impact of DA and AI use on decision-making quality

*Ethical DA and AI

*Trust in DA and AI

*Human-AI augmentation

*User-centered AI

*Conversational AI

*Anthropomorphism in AI

*Algorithm aversion/appreciation

*Algorithmic bias/fairness

*Explainable AI

*Technostress effects of DA and AI use

Beyond Boundaries: Exploring the Convergence of Location Analytics and Digital Social Entrepreneurship Researchers and practitioners are increasingly harnessing multi-dimensional geospatial data in the digital era, with digital social entrepreneurship amplifying the need for impactful tools. A growing suite of collaborative geospatial tools designed for data sharing and for catalyzing social innovation is emerging. Understanding the potential of these technologies, especially in the context of digital social entrepreneurship, is crucial. This mini-track will explore these developments, offering insights into geospatial-based analytics, data management, and their role in driving digital social change.

Data-Driven Process Mining and Innovation One of the main aspects of business analytics is process innovation driven by data generated from an organization’s day-to-day business operations. Process innovation involves workflow re-design and resource re-configuration for higher efficiency, better quality, and effectiveness, improving decision-making processes for better information flow and decision-enablement. Process mining plays a significant role in enabling such innovations. Process Mining aims to discover, monitor, and improve actual business processes by extracting knowledge from existing data generated from the execution of those processes. This mini track aims to promote theoretical and empirical research addressing the abovementioned aspects. Example topics may include, but are not limited to – process discovery, data-driven modeling, analysis, value orientation, and process optimization; design of data-driven and possibly artificial intelligence assisted decision-making processes; case studies and performance analysis; process conformance and mining; and multi-perspective approaches for process mining.

Smart tourism and data-driven decision making Advancements in information technology have unlocked valuable data sources spanning infrastructure, social networks, human behavior, and organizations. Smart tourism leverages this data from smart cities and tourists to empower destination management organizations. It aids in informed decision-making, enhancing visitor experiences, and elevating residents’ quality of life. Data science and analytics play pivotal roles in achieving smart tourism. Technologies like cloud computing and the IoT enable the collection of diverse data, including tourist demographics, behaviors, and travel patterns. Data processing through analytics facilitates practical use, such as contextual marketing and personalized services, elevating tourist satisfaction. Smart tourism can also contribute to making the destinations more sustainable through the resident quality of life management and sustainable tourism product development. This mini-track seeks original studies that apply data science and analytics to advance smart tourism, addressing recent innovations, trends, challenges, and solutions.

Track Chairs

Track Description Organizations have recognized the need to swiftly sense and respond to changes in the marketplace as well as adapt to turbulent business environments. Organizations resort to different approaches to developing organizational agility by leveraging digital capabilities provided by technologies (e.g., business intelligence, generative AI, and blockchain). Agility can span from operational to strategic in that organizations can focus specifically on streamlining their operations or consider agility at the strategic level focusing on game-changing opportunities. This track explores relationships among emerging technologies, artificial intelligence, digital capability, and organizational agility. For example: How do digital capabilities affect organizational agility? How do emerging technologies (e.g., generative AI, blockchain) shape processes to achieve organizational agility? How is digital resilience achieved? What are relevant KPIs and metrics for assessing the organizational agility enabled by information systems? What can we learn from specific pockets of literature such as those on agile software development, agility, lean development, etc., to develop insights into digital capability? This track is open to various types of research, including those that use quantitative, qualitative, and theoretical approaches.

Emerging Digital Technologies and Strategies for Agile and Intelligent Organizations
The rapid advancement of digital technologies has driven organizations to transform their business strategies and operations by adopting and implementing emerging digital initiatives, such as AI applications, data analytics, edge computing, IoT, and metaverse. As the variety of intelligent and interconnected digital technologies emerges, organizations face challenges of effectively leveraging these emerging digital resources and strategies to intelligently sense and respond to market competitions, changing demands, and unexpected social and business crises. This minitrack seeks studies that delve into the role of such cutting-edge technologies in building agile and intelligent organizations. Some fundamental questions are: What are the emerging digital resources and strategies to build agile and intelligent organizations for their survival in today’s highly complex and uncertain business environments? How should organizations implement various digital resources and strategies to achieve their expected and unexpected benefits? How can (should) the possible socio-technical shortcomings hindering organizational agility and intelligence be overcome?

One-Ki Lee, University of Massachusetts Boston,
Peng Xu, University of Massachusetts Boston,

IT-enabled Organizational Agility and Security (Digital Agility)
Organizations aspire to be agile to keep up with the highly unstable market today. IT has enabled organizational agility by building digital options, enhancing operational ambidexterity, improving sensing and responding capabilities, etc. While there has been a great focus on increasing organizational agility with IT enablement, our understanding of how such agility can compromise organizational security practices is limited. Organizational agility makes the organization more flexible, while security practices follow strict rules and processes. This mini-track invites research that investigates the interplay between organizational agility through IT enablement and security practices. We welcome research employing diverse methodologies that pertain to our theme, including studies dedicated to the intersection of information security and organizational practices, with a special emphasis on those that promote agility.

Sumantra Sarkar, SUNY – BInghamton,
Hyung Koo Lee, HEC Montreal,

Strategic Agility through Innovative Knowledge Management
As enterprises continue to face dynamic business challenges, they require acceleration of strategic agility, a key driver of innovation, productivity improvements, strategic transformations, and cultural shifts. Innovative knowledge management, largely influenced by emerging technologies, enables enterprises to achieve important strategic agility. This mini-track explores (1) novel knowledge management approaches empowered by emerging digital technologies and (2) effective enterprise structures that foster strategic agility and innovation. We hope this mini-track can facilitate interactive scholarly conversations on innovative strategic agility and raise significant issues regarding the evolving landscape of knowledge management, its methodology, requirements, and organizational practices from both theoretical and applied perspectives.

Rongen “Sophia” Zhang, Baylor University,
Sun-young (Sunny) Whang, University of Massachusetts Boston,

Track Chairs

Track Description Culture is widely recognized as a pivotal factor influencing the design, implementation, and use of information systems across contexts, including households and organizations. This track seeks to gather researchers who study “”Culture in IS””, encompassing national, corporate, and digital cultures, with a focus on enhancing the quality of life within corporate settings. The concept of ?national culture? refers to the impact that national, regional, or ethnic cultures can have on the design, adoption, and use of information systems, including phenomena such as online behavior on social media or buying behavior on e-commerce sites. “”Corporate culture”” refers to the values and beliefs held within organizations and their influence on the adoption and use of information systems. For example, culture change in the context of digital transformation includes new work patterns and the growing AI presence might reshape the cultural capital of employees. Furthermore, ?digital culture? is evolving as technology advances. It is linked to how technology alters the expression of cultural identity through interactivity, simultaneousness, multitasking, convergence, and immediacy. How can digital culture and digital transformation contribute to elevating the quality of work-life within companies? Besides technologies, business processes, business models, organizational culture and receptiveness to change are essential in the transformation process. Challenges such as the misalignment between working methods and the daily demands of employees? roles, limited collaboration across levels and units, and employee resistance to changes often hinder the potential benefits of digital transformation in elevating work-life quality. In this context, diverse approaches emerge: Can agile organizations serve as a means to reduce costs, increase flexibility, and prioritize the well-being of individuals? Moreover, what role do organizational change methods play in enhancing work-life quality? This track welcomes theoretical or empirical research contributions that explore digital culture and digital transformation from the perspective of elevating the quality of life.

Corporate culture, digital culture, and organisational change
To create the necessary radical transformation of organizations, industries, and societies, the usual approaches of corporate philanthropy, corporate social responsibility, and technological process and product innovation remain insufficient. Without a successful cultural transformation, transformation cannot be regarded as a success.  Nearly 80% of the companies that focused on culture sustained strong performance. To be successful, organization leaders need to adjust how they approach organizational change.  Role-model of top management, processes, structures, and norms with organizational new vision and strategy should be aligned. Transformation activities should be prioritized and properly sequenced. Digital trends should be understood. Talents of digital mindset and dynamic capabilities should be engaged, empowered and inspired around a distinctive employee value proposition. An organization-wide culture risk-management program should be initiated to understand the prevalent culture, identify signs that highlight culture challenges. A strong culture that prizes risk taking, collaboration, agility, and continuous learning should be cultivated.

Keyong Guo, Istec,

Digital transformation, culture, and organizational transformation for elevating life in companies
Digital transformation is the process of digitalization of the original business model, organizational process and culture by introducing new digital technologies and methods. Its implementation is mainly divided into three levels. The technical level is based on the digital technology platform, combined with data for intelligent analysis, to create an organizational demand model. The business process level mainly points to the “inter-connectedness” and “symbiosis” of demand-oriented and business management components to promote organizational transformation and explore learning organizational culture. Humanistic transformation is to promote the establishment of a common vision by employees through culture transformation, to achieve mutual integration, symbiosis and shared value creation.

Workforce learning and development activities need to be aligned with the business, and should be an integral part of the HRM. Being people-cantered, leaders addressing the needs of the digital workforce is a key way that reduce cost, increase agility, and boost their chances of success.


Decentralized autonomous organization and elevating life
A decentralised autonomous organization can enhance the power of organization participants by letting them take part in goal setting and decision making while reducing that of top management. Participants can leverage local information, knowledge, and initiative to help improve the informational efficiency of governance processes.

In order to change business landscape and ecosystem, organisations need create a structure through which participants can influence, monitor, and engage with management team, motivating management team to pursue activities and outcomes that maximise the overall welfare of all participants rather than the investment of returns of owners, potentially enhancing incentive compatibility.

Positive job quality effects can arise due to increased task discretion and self-realisation. We have more autonomy over where, when and how we work, we have freedom to do fulfilling work, we have more decision-making power, we can work from anywhere, and also different compensation structure.

Keyong Guo Istec,

Data-driven organization and digital culture
Digital technologies are shaping our lives and work, and the ways in which we interact and collaborate with each other. Technology is the medium to communicate and spread culture. We can easily have access to up-to-date cultural value data. Each one becomes both a consumer and a producer. We have to recognise current culture types and intervene to create virtuous spiral.

Keyong Guo Istec,

Internet of healthcare systems(IHS) and social iatrogenesis “The term “Iatrogenesis” comes from the Greek word “Iatros” for “brought about by the healer”. Social iatrogenesis refers to the negative social effects triggered by the imbalanced value conflicts among multiple stakeholders involved in IHS, ranging from medicalization of life, distortion of health information, capitalization of digital health platform, to novel type of over-medicalization induced by public health anxiety.

This minitrack explores the complex mechanism of the negative social spillover risks of the new medical ecosystem caused by the imbalanced multiple value co-creation, and seeks corresponding regulatory and governance strategies.

Topics of interest include, but are not limited to:

Identification and governance of social iatrogenesis

Human machine interaction and social iatrogenesis

Implications of IHS in privacy and data security

Impact of IHS on patient receiver communication

Capitalization of digital health platform

Online Public health anxiety

Case study of e-health

Jiayin Qi, Institute of Cyberspace Security,
Haiyan Yan, Shanghai university of international business and economics,

The Culture of Online Marketing Ethics
This mini track aims to invite researchers focusing on the culture of online marketing ethics in different industries. The research topics include but are not limited to:1-comparative study on culture of cross-industrial online marketing ethics; 2-the root reasons for “bad” culture of online marketing; 3-the “good” cultural practices of online marketing in different industries; 4-the mechanism and formation of responsible culture in online marketing.

Haibo Liu, Shenzhen Wondale Management Consulting Company,

Track Chairs

Track Description In the digital age, organizations must continually innovate with digital technologies in order to succeed over time. This innovation involves the generation of digital products and services that enable fundamental changes to organizations (digital innovation) and the consequent fundamental changes to organizations, organizational networks and industries (digital transformation). These innovations are often created and realized through new ventures either in startups or existing organizations (digital entrepreneurship). The goal of this track is to examine the nexus between digital technologies, consequent innovation and entrepreneurial action by offering a venue for original and innovative research that focuses on digital technologies, associated innovation, and related entrepreneurial activities and forms.

AI Applications in Digital Innovation and Entrepreneurship
Artificial intelligence (AI) become increasingly ubiquitous in everyday life and almost all industry sectors (Klaus Schwab, 2016). Moreover, AI applications increasingly go beyond merely automating tasks that have traditionally been performed by humans such as via robotics, image recognition, and virtual agents (e.g., Brynjolfsson & Mcafee, 2017) and instead start augmenting life (Raisch & Krakowski, 2020).

This augmentation potential opens up entirely new pathways and opportunities for entrepreneurship and innovation (e.g., Yoo 2010; Nambisan et al. 2017; Murray et al., 2020), but, consequently, creates important risks for consumers and may carry negative externalities on society as a whole. Research on this potential is in its infancy (Chalmers et al., 2020).

We invite empirical, theoretical, and qualitative papers that focus on examining antecedents, impacts, and governance of risks in digital entrepreneurship, transformation, and innovation. We want to understand AI technologies as enablers, outcomes, or contexts (e.g., von Briel 2020, Nambisan 2017).

Franck Loic, Soh Noume, University of North Carolina at Greensboro,
Gurpreet Dhillon, IT and Decision Sciences,

Digital Entrepreneurship
Digital technologies drive entrepreneurial actions generating radical business models and solutions including:

• New forms of entrepreneurship, business models, and organizing enabled by digital technologies, infrastructures and ecosystems. (e.g., robots, 3D printing, sensor networks, blockchain, etc.).

• New Digital and Born Global venturing.

• Incubators, ecological, and lean startup processes in digital ventures to launch and sustain the fourth industrial revolution. Agile forms of business.

• Fostering social innovation and impact entrepreneurship targeting UN Sustainable Goals (SDGs).

• Digital tools enabling creativity, design, engineering, and other innovative entrepreneurial activities.

• Digital phenomena such as mobile, social, big data, cloud computing, IoT

• Digital sharing such as leading interoperable standards.

Suchit Ahuja, Concordia University,
Arman Sadreddin, Concordia University,

Digital Innovation
This minitrack considers submissions that investigate the role and functions of digital technologies within innovative products, services, processes, or business models, and how these technologies impact consequent organizational innovation and strategy (e.g., questions of architecture, modularity, platform governance, standards and means of systems integration).

Topics include:

• Organizing for digitally-enabled products and services

• Digitalization of physical products and changes in product strategies

• Digital convergence of organizations or industrial networks

• Digital innovation as sociotechnical systems

• Innovating within digital products and services for ecosystems, platforms, architectures or modularity

• Digital business models

• Design thinking for digital

• Digital controls and control points and organizing

• Digital twin and related product capabilities

• Digital service science

• Products and services enabled by emerging generic digital technologies and novel digital phenomena

Heinz-Theo Wagner, Neu-Ulm University of Applied Sciences,
Arne Buchwald, Neu-Ulm University of Applied Sciences,

Digital Transformation in SMEs and Entrepreneurship
Digital transformation is a process where digital technologies create disruptions that trigger strategic responses from organizations seeking to alter their value-creation paths.

In particular, servitization enables the transformation from product-centric perspectives to more service-oriented perspectives by facilitating customer value creation through advanced innovative services and digital solutions.

While digital transformation concerns all organizations, small and medium-sized enterprises (SMEs) and entrepreneurs deserve particular attention given their important roles in our economies.

The mini-track provides a forum for exchanging research ideas and best practices within the context of SMEs and entrepreneurship, related to:

Theory, approaches, and applications for digital transformation and servitization

Servitization and disruption in manufacturing and industrial services

New business strategies and models in the digital economy

Frameworks, models, and processes for digital transformation and servitization

Impacts of digitalization and servitization on entrepreneurship

Industry 4.0, big data, and artificial intelligence in digitalization and servitization

Smart services for servitization

Thang Le Dinh, Université du Québec à Trois-Rivières,
Claudia Pelletier, Universite du Quebec a Trois-Rivieres,
Étienne St-Jean, Université du Québec à Trois-Rivières,

FinTech: Disruption in Financial Services
FinTech continues to disrupt and reshape the financial services industry, along with accelerating the development of technologies such as blockchain and artificial intelligence. This minitrack provides a platform for original studies on such topics as emerging technologies in financial and investment management, machine learning and artificial intelligence applications in finance.

The need to build FinTech-related competencies among practitioners and researchers is apparent. Some important FinTech challenges are:

• Disruption by FinTech on traditional financial services in global markets

• Emerging technologies in corporate finance and investment management

• Machine learning and artificial intelligence applications in finance

• Use of big data in finance

• Financial analytics in novel areas such as climate finance and ESG

• Blockchain technology, smart contracts, and digital currencies

• Alternative lending technologies

• Crowdfunding models and technologies

• Regulatory issues and challenges in FinTech

Ravi S. Behara, Florida Atlantic University, rbehara@fau.ed
C. Derrick Huang, Florida Atlantic University,
Jahyun Goo, Florida Atlantic University,

Track Chairs

Track Description Digital transformation is continually revolutionizing the way organizations operate and interact with their clients. As organizations utilize, modify, or construct information systems (IS), they must reevaluate, reconsider, and modify their business models, processes, and employee work environments. The interplay among information systems, organizations, and members of the workforce from socio-technical and end-user perspectives is growing more intricate. In addition, it is imperative to further comprehend the consequences of digital transformation and information systems on end-users and clients, who are increasingly technologically knowledgeable, immersed, and demanding. Submissions (research papers and real-life teaching cases alike) concerning digital transformation and information systems covering the following topics are welcome.

Digital Transformation General Minitrack
Digital transformation continues to revolutionize the way organizations operate and interact with their clients. As organizations utilize, modify, or construct information systems (IS), they must reevaluate, reconsider, and modify their business models, processes, and employee work environments. The interplay among information systems, organizations, and members of the workforce from socio-technical and end-user perspectives is growing more intricate. In addition, it is imperative to further comprehend the consequences of digital transformation and information systems on end-users and clients, who are increasingly technologically knowledgeable, immersed, and demanding. Submissions (research papers and real-life teaching cases alike) concerning digital transformation and information systems covering the following topics are welcome.

Elaine Mosconi, Université de Sherbrooke,
Frank Ulbrich, Lucerne University of Applied Sciences and Arts,
Paul Drews, Leuphana University of Lüneburg,

Digital transformation through smart services
Nowadays, the digital disruption and the fourth industrial revolution change fundamentally the way enterprises do business. Enterprises need to innovate to create unique and exceptional competitive advantages. This minitrack aims at expanding our knowledge regarding the adoption of smart services in today’s business landscape to accelerate the digital transformation. Smart services, built on the basis of intelligent and knowledge-intensive computing technologies, have the ability to self-detect and adapt to users’ needs without their explicit requests. Big data, business analytics, the Internet of Things (IoT) and cloud computing provide a huge source of knowledge that allows to determine user contexts and then to enable intelligence capabilities of smart services. Artificial intelligence (AI) plays an important role in personalizing and automating the delivery of smart services.  This minitrack provides a forum for exchanging research ideas and best practices related to digital transformation through the implementation of smart services.

Jolita Ralyté, University of Geneva,
Thang Le Dinh, Université du Québec à Trois-Rivières,
Thanh Thoa, Pham Thi, TU Dublin,

Real-Time Digital Feedback in the Evolving Digital Workplace
In the dynamic digital landscape, organizations are undergoing digital transformation to stay competitive and relevant. Real-time digital feedback plays a pivotal role in this transformation, serving as a bridge between traditional work processes and the digitally enhanced workplace. When combined with AI and other emerging technologies, feedback offers powerful insights that can drive innovation, optimize employee performance, and guide strategic decisions. This track delves into the multifaceted aspects of real-time digital feedback, its intersection with digital transformation, and its enhancement through AI.  Proposed topics include, but are not limited to:

• Harnessing feedback mechanisms to guide and refine digital transformation strategies and initiatives.

• Leveraging AI to analyze feedback, predict trends, and offer actionable insights for improving work processes and employee performance.

• Using real-time insights to foster innovation and digitally transform business processes.

• Empowering employees with feedback tools to drive innovation in an increasingly digital workplace.

Michael Rivera, Temple University,
Guohou Shan, Temple University,

Digital Start-Ups: New forms of Collaboration, Competition and Co-opetition
The opportunities provided by digital technology and lower entry barriers to markets gave rise to large numbers of diverse start-ups that confront incumbent firms with fast changing competitive landscape and the disruption of their traditional businesses.

Especially in highly regulated industries like Financial Services, Legal, Education or Healthcare new competitors referred to as Fintechs, Legaltechs, Edtechs or Healthtechs shake up traditional markets. This trend continues and stretches far beyond the mentioned industries.

Traditional companies struggle to compete with these new entities due to the differences in business logics entailing, e.g., speed, agility, and customer-centricity. Also, these start-ups specifically target weak spots in the value chain of the traditional businesses. This makes them both a pain and a gain for the traditional companies. A pain as they take business away, a gain as successful collaboration or integration can elevate the competitive position of the traditional business.

Heiko Gewald, Neu-Ulm University of Applied Sciences,
Heinz-Theo Wagner, Neu-Ulm University of Applied Sciences,
Daniel Gozman, The University of Sydney Business School,

Socio-technical approaches to digital transformation
The National Academies of Sciences, Engineering, and Medicine are shifting priorities to focus on transdisciplinary, team-based, convergent research with societal impact. Many societal issues have been tackled for decades by single disciplines or domains and yet remain challenging problems. Average lag time for translating lab research into practice is 15-20 years, suggesting that the complex technical and societal problems the world faces are not well-served by the traditional model of individual university research groups headed by a single principal investigator. Many of these problems are systemic in nature requiring longer-term, holistic approaches, leading to increased interest in center-based research and methodologies like design science, action research, and co-creation of solutions.

We seek contributions that help us better understand how researchers are addressing these challenges. How do we better bridge the gap between academic research and translation to practice? We invite contributions from various disciplines applying a wide variety of methodologies.

Elizabeth Regan, University of South Carolina,
Leandro Feitosa Jorge, Université Téluq,

Track Chairs

Track Description This track is a response to the theme of AMCIS 2024 reworded this way: “”How to elevate life at the workplace through information systems?”” However, this track is also the track of the SIG PHIL. Therefore, it encompasses a broader scope related to philosophy and IS. What are your ontological and epistemological stances? How are your methodology and philosophy interrelated? Are you a positivist, interpretive, pragmatist, or realist.? How do we compare different philosophical paradigms (positivists, interpretive, critical realist, pragmatists, etc.)? What is the role of Eastern philosophy? How does philosophy make sense in theorizing? However, this track also applies philosophy to the AMCIS 2024 theme. How do we elevate life at the workplace through information systems? And primarily through digital transformation? The way digital transformation has been considered, for instance, in manufacturing radically changed from Industry 4.0 in the philosophical perspective of automation and human-machine substitution to Industry 5.0, relying on intelligence enhancement, intelligence augmentation, and symbiosis. In other words, digital transformation in manufacturing moved from machine-centered to people-centered, with the potential to elevate life at the workplace. Also, how can digital transformation improve the agility of IS and process management? What is the relevance of concepts such as “”ambidexterity IT”” or “”ambidexterity BPM””? In which respect, approaches such as socio-technical approaches have the potential to elevate life at the workplace? To respond to this question, we welcome the study of the interdependencies and interaction between technological and social dimensions within organizations that potentially lead to elevating life. This includes philosophical perspectives on how to design, implement, and use digital technologies to elevate workplace life.

Hyper-Competition, Ambidexterity and Information Systems
The management of information systems (IS) has encountered different challenges from traditional IS management in a hyper-competition environment, and it is an essential part of the research field of digital transformation. In which respect, approaches such as socio-technical approaches have the potential to elevate life at the workplace? This mini-track focuses on the philosophical foundation of IS. There needs to be more than the traditional positioning of IS to meet the transformation requirements. One of the most important reasons is that IS needs to understand how digitization technologies work with IT and how to support digital transformation agile processes. Therefore, many researchers have proposed the concepts of “ambidexterity IT” and “ambidexterity BPM” to address the conflict between “innovation” and “operation” and “agile” and “stable. “These studies will challenge traditional IS philosophy, involving requirements such as organization, personnel, capabilities, and strategies in practice.

Yanfei Zhang, EPBS,
Jianming Huang, UCMT,
Bihai She, UCMT,

Paradox, Chinese philosophy and information systems
The socio-technical philosophy has been one of the mainstreams in IS research for decades. In this view, digital innovation may allow companies to undertake new ways of doing things thanks to technology and organizational change. How do we compare different philosophical paradigms (positivists, interpretive, critical realist, pragmatists, etc.)? What is the role of Eastern philosophy? However, there often needs to be more clarity about which processes and steps organizations should take to achieve DT, including benefiting from the innovation process. While digitalization has the potential to bring about more radical and even disruptive opportunities for innovation, managers are experiencing tensions, which ultimately lead to incremental optimization of existing business operations and production processes. These conflicts create a potential tension between digital innovation managers pursuing more evolutionary and aggressive or disruptive innovation activities.

Yuewei Jiang, UCMT,
Emmanuel Monod, UCMT,

Socio-technical system and Digital Transformation
This mini-track welcomes the study of the inter-dependencies and interaction between technological and social factors within organizations. It seeks to understand how digital technologies design, implementation, and usage impact information-sharing practices and overall organizational performance. Researchers can further explore topics, adapt them to specific organizational contexts, and investigate novel dimensions within this domain. The track is open to all methodological approaches and perspectives. Topics of interest include, but are not limited to:

• The role of organizational structures and processes in facilitating digital transformation and information sharing.

• The impact of digital technologies on employee collaboration and knowledge sharing. • Integrating digital tools and platforms for effective information sharing among teams and departments.

• The influence of social factors such as trust, communication, and leadership on information sharing during digital transformation.

Yingyi Xu, ISTEC,
Flora Zhang, ISTEC,

Ethics, Digital Transformation and IS
This mini-trackinvolves examining the ethical implications and considerations related to the use of digital technologies for sharing information within organizations. It focuses on understanding and addressing the ethical challenges that arise in the context of digital transformation. Research in this area can help organizations navigate the ethical challenges that come with digital transformation and ensure responsible and ethical information sharing practices. It offers valuable insights into developing guidelines, policies, and frameworks that prioritize ethical considerations and protect stakeholders’ interests in the digital age. The track is open to all methodological approaches and perspectives. Topics of interest include, but are not limited to:

• Ethical considerations in data collection, storage, and usage during digital transformation.

• Privacy concerns and data protection in the context of information sharing through digital platforms.

• Ethical guidelines and frameworks for managing and securing sensitive information during digital transformation.

Yingyi Xu, ISTEC,
Shengxi Shi, ISTEC,
Cathy XIA, Universite De Montpellier,

Psychological construction organization and enterprise innovation
Psychological construction, innovation and company organization

1.The development of enterprises depends on employees, and employees are the first productive forces.  The innovation ability of employees and the degree of their potential play directly determine the innovation ability of enterprises.

2.However, due to the appearance, self-esteem and privacy, the pressure of employees cannot be really released through the programs within the company such as the changes in leadership style , activities of group building and so on.

3.At present, there is no professional third party company for different companies to customize professional psychological construction programs.

4.This mini-track encourages the author to reflect critically on psychological construction, individual potential, and social values.

Shengxi Shi, ISTEC,

Track Chairs

Track Description Information systems (IS), specifically enterprise systems (ES), have allowed companies to integrate enterprises’ operations throughout. The integration scope of ES has been expanding and now often includes customer activities, activities along supply chains, and platform ecosystems. Over the past two decades not only technological innovations, but also managerial/ organizational innovations have not only extended the affordances of enterprise solutions, but also challenged traditional approaches to their design and coordination. With the changing needs of corporate strategy and the business environment, ES must continuously evolve towards enterprise-level IS. Unlike many other classes of IS, enterprise-level IS are comprised of various artefact types, due to their requirements for integration and alignment as well as their complex nature. The enterprise level also implies that diverse stakeholders and stakeholder perspectives need to be considered, across business and IT boundaries, across corporate functions, and often even across legal entities. The complexities of enterprise-level IS are not only embodied in their number of components and the interdependencies between these components, but also in the resulting dynamics and emergence over time. The challenge to integrate technological innovations and adapt business processes within enterprise-level IS continues. IS are continually enhanced with technology innovations, leading to challenges with adopting these changes on an enterprise- and ecosystem level. Because of both their complexity and their integrated nature, enterprise-level IS are difficult to implement, and are associated with a variety of organizational changes. As such, this track seeks to explore current issues, both from an academic and practical perspective, surrounding the evolution of the integrated IS all themes related to information systems’ internal and external integration. This spans topics such as strategic, operations, social, project and process management, supply chain, and absorbing a wide range of emerging technologies into the core of IS as well as platform approaches of IS.

Artificial Intelligence and Enterprise-Level Information Systems: Avenues for Leveraging AI
Many artificially intelligent-based components (e.g., large language model-based chatbots, convolutional neural network-based image generators, long-short-term-memory-based predictions) are being integrated into enterprise-level information systems, organizations, and everyday work. So far, these AI application components have been used for simple, practical work to automate rudimentary tasks. However, such systems are constantly evolving to take on tasks with a larger organizational scale, a combination of various techniques, complex dynamics, emergence over time, as well as the interdependencies between these components spanning customers, organizations, and various enterprise levels. While isolated, intelligent components are easily manageable in this regard, it is unclear how various AI-based components and applications can be integrated and aligned with the requirements of diverse stakeholders and multiple stakeholder perspectives.

The mini-track welcomes contributions from design science, empirical, action, or case-study research that provide insights on how to methodologically design, implement, integrate, align, and manage AI-based components in complex scenarios described.

Marcus Grum, Department of Business Informatics, esp. Processes and Systems,

Healthcare Enterprise Systems: the adoption of Integrated Information Systems in the healthcare industry
In the ever-evolving landscape of healthcare, enterprise systems stand as the digital backbone of healthcare institutions that orchestrate a symphony of clinical and administrative workflows. We emphasize the importance of unified systems that encompass applications like Clinical Decision Support Systems (CDSS), Healthcare Information Systems (HIS), and Picture Archiving and Communication Systems (PACS). These applications serve as indispensable repositories of data, images, and information, crucial for clinical decision-making, operational excellence, and the holistic functioning of healthcare organizations. However, integration gaps continue to exist within healthcare information systems. Our discussions will encompass strategies for bridging these gaps, sharing insights into the successful integration and addressing areas that require refinement. As healthcare embraces the era of advanced technologies, our aim is to seamlessly weave these capabilities into healthcare enterprise systems. This integration promises to not only enhance healthcare processes but also elevate patient safety, the quality of care, and the overall patient experience.

Ahmad Alibabaei, California Polytechnic State University, Pomona,

Enterprise Systems – Integration and Transformation Challenges: Managerial and Technological Perspectives
Enterprise systems (ES) are complex software packages designed to integrate the flow of information throughout an organization. Over time, ES have expanded to include many areas of an organization’s operations and have been extended beyond organizational boundaries to support inter-organizational activities. Although there have been many efforts to consolidate systems in the past, current developments result in quite heterogeneous software landscapes consisting of different system types and components. With the availability of powerful end-user tools and emerging disruptive technologies (such as cloud computing, financial technologies (FinTech), Internet of Things (IoT), and service-oriented architecture (SOA)), managing these landscapes, especially at the enterprise level, becomes even more challenging.

This minitrack aims to discuss different characteristics of ES transformation in the light of digital disruption and the resulting integration challenges caused by new/disruptive technologies. Therefore, we invite papers (empirical and theoretical) that address these issues from a technological, organizational or managerial perspective.

Christian Leyh, Technische Hochschule Mittelhessen (THM) – University of Applied Sciences,
Thomas Schäffer, Hochschule Heilbronn,

Track Chairs

Track Description The potency of contemporary information and communication technologies (ICTs), encompassing information systems (IS), digital platforms, social media, mobile applications, artificial intelligence (AI), and algorithms, has emerged as an indispensable tool for present-day organizations. As technological innovation and dissemination gain momentum, they also give rise to growing polarization, marginalization, data colonialism, digital inequality, and the digital divide. In what ways can enterprises cultivate and employ more socially conscientious IS? How can ICTs contribute to society’s attainment of digital equity? What measures can be taken to foster more ethically sound AI applications? These are some of the queries that occupy the diligent efforts of numerous IS researchers and practitioners. These queries are international in nature and cannot be addressed in isolation. ICTs have provided the infrastructure for global collaborative teams, created new cultural connections irrespective of geographic boundaries and distances, and allowed an increasingly mobile global population to connect with others. Global online communities have emerged as the central elements of digital platforms, allowing for exchanges of information, goods, or services. We have the capacity and the responsibility to examine digital equity and social entrepreneurship through a worldwide lens, and to tackle the associated challenges collaboratively. This track welcomes submissions related to any aspects of global IS or IS research situated in a global, international, or cross-cultural context. The track is open to all methodological approaches and perspectives. In the post-pandemic era, we particularly encourage cross-national/cultural comparative studies related to digital transformation and the role of ICTs in global trends.

Comparative studies in Information Systems Research
Post-pandemic developments have resulted in the emergence of a new eco-system – an interconnected world driven by emerging technologies. At the user front, this has led to notable shifts in user/consumer mindset, attitudes and behaviours. Today, the digital dependency has grown multi-fold with users relying much more on technology for achieving personal and professional goals. However, disparities like digital awareness and literacy, user mindset, digital divide, cultural norms, socio-economic status, demographics etc. has resulted in varying levels of technology adoption and acceptance. Understanding these variations in attitude and behaviours is crucial for both researchers and technology companies. Therefore, comparative cross-cultural research in information systems can help identify relevant and potentially important factors which affect the implementation and use of information systems in different technology context, geography and regions, cultural settings, demographics etc. This can inform the design of information systems and can influence the user experiences, satisfaction and adoption behaviours.

Himanshu Joshi, International Management Institute New Delhi,

Cross-cultural Perspectives on Ethics and Policies of Artificial intelligence (AI)
In recent years, the practice and research on AI ethics and policies have evolved from a niche area of interest into a substantial and influential field that spans various cultures. With the global adoption of AI and related technologies, which facilitate connections among people from diverse backgrounds, cross-cultural perspectives on ethical considerations and policy interventions have become invaluable for policymakers, public interest groups, and researchers. This mini-track welcomes paper submissions that provide insights into the ethical and social dimensions of information and communication technologies (ICTs), particularly those related to AI, while also encompassing topics such as digital platforms, big data, the Internet of Things (IoT), and algorithms.

Peng XIAO, Sun Yat-sen University,
Junwei Shen, Nanjing Agricultural University,

Evaluating the Value of AI Technologies: Cross-cultural Perspectives
AI technologies have been integrated into information systems across contexts and cultural landscapes, making it urgent to consider if perceptions and practices of AI respond to context-specific needs and make AI applications more effective and mindful. Emerging AI-powered software, tools, and applications such as Tableau Pulse, Adobe Express, and GPT4 are leveraging the ability of generative AI to be creative, to imitate human intelligence, but also to surpass, or diverge from, human abilities. How do we make better use of AI across various information systems? In this mini-track, we approach this question by creating a discussion on the socio-technical affordances that impact AI evaluation in information systems, particularly from a cross-cultural perspective. We understand cross-cultural practices broadly to cover differences across nations, regions, organizations, disciplines, and societies. We welcome studies that are both culture-specific and adopt a comparative lens. Both empirical work and theoretical contributions are welcomed.

Rongqian Ma, Indiana University Bloomington,

Track Chairs

Track Description Sustainability and climate change are global issues with many cultural, organizational, technical, social, regulatory, economic, and individual dimensions. Just as computer-based information systems have been a driving force for societal progress, Green IS can be a driving force for strategic sustainable solutions in organizations and communities. Green IS enables the transformative power of information systems to support the multiple dimensions of sustainability. It addresses the world’s greatest challenges including shrinking access to non-renewable resources, decreased energy and food security, and environmental degradation due to climate change. IS can play a pivotal role in enabling sustainable solutions, which greatly increase the effectiveness and efficiency of modern communities and enterprises. Consequently, IS research can contribute in such transformation towards a multidimensional perspective to sustainability. This track is open to any type of research within the scope of Green IS and Sustainability as well as those that adapt research and industry experiences into teaching cases and modules.


Artificial Intelligence for Sustainability
The catastrophic impact of climate change on biodiversity, ecosystems and human lives has brought environmental sustainability to the forefront of academic attention. The challenge of sustainability is multi-dimensional, involves complex interactions, and requires trade-offs between conflicting values of multiple stakeholders. Artificial intelligence (AI) can offer diverse solutions for mitigating adverse impacts of climate change and adapting to new planetary conditions. These solutions range from earlier and more accurate detection of climate risks to powerful predictive capabilities to support decision making to immersive applications that help individuals reconnect with the natural environment.  This minitrack adopts a socio-technical-ecological perspective to examine how AI can be used to support environmental sustainability and respond to the challenges of climate change. Research of all types is invited, from conceptual work that develops theories around AI to empirical investigations of the interplay between AI and sustainability-related phenomena and design work that develops novel solutions and approaches.

Vijaya Lakshmi, Université Laval,
Rohit Nishant, Université Laval,
Xue Ning, University of Wisconsin-Parkside,
Jacqueline Corbett, Université Laval,

Decarbonization and Smart Electricity Systems
Our world urgently needs to decarbonize. As various policymakers stress, electricity systems are the “heart of the energy transition” and enable a fast and targeted decarbonization of our society and economy. With the complexity of electricity systems exploding, researchers and policymakers know that we need more “smartness” in electricity systems through digitalization with standardization, automation, and increasing efficiency, among others. Against the background of necessary smartness, digital technologies have the potential to successfully manage the rising system complexity by collecting, processing, and managing a vast amount of digital data. Resulting Smart Electricity Systems successfully use digital technologies to enable electricity systems that exploit decarbonization potentials in a best-possible way. By considering the interplay between the current market-design transformation and the potential of digital technologies, this mini-track calls for interdisciplinary research that successfully paves the way towards a decarbonized economy and society.

Marc-Fabian Körner, University of Bayreuth,
Martin Weibelzahl, University of Luxembourg,
Philipp, Staudt, Carl-von-Ossietzky University,

ICT-Driven Solutions for Sustainable and Smart Mobility
The transportation sector’s environmental footprint presents a big challenge across different industries. To help address these issues, this mini-track invites profound research that helps us understand how Information and Communication Technologies (ICTs) can make mobility more smarter and environmentally, socially, and economically responsible. In this context, ICTs can take the lead, for example, in understanding of shared and autonomous mobility solutions, optimizing public transportation, and enhance the overall efficiency of mobility infrastructure. This mini-track offers a platform for presenting and deliberating specific challenges linked to the development and implementation of smart and sustainable mobility solutions. Issues encompass diverse topics, including user acceptance and adoption hurdles, data security concerns in smart and sustainable mobility solutions, and forecasting personalised future mobility demands. We specifically invite submissions that either expand on existing mobility innovations or propose practical solutions to make mobility greener and more efficient.

Ilja Nastjuk, Georg-August-Universität Göttingen,
Stephan Kuehnel, Martin Luther University Halle-Wittenberg,
Simon Trang, University of Paderborn,

Information Systems for Environmental, Social and Governance (ESG) decision making and Sustainable Supply Chains
Information Systems (IS) enable organizations to develop and promote sustainable and resilient strategies, business practices, and supply chain processes that focus on all aspects of the triple bottom line: Profit, People, and Planet. This mini-track is for research investigating the role IS plays in enabling these sustainable and resilient business strategies and practices, including research examining sustainability within individual firms and across firm boundaries. This also includes the application of IS to support the increasingly important function of tracking environmental, social and governance (ESG) metrics within the company and across the value chain.  This includes supporting decisions on reporting and reducing environmental impact and also initiatives to reduce social inequality. Research focused on IS to coordinate sustainability efforts within a firm and among supply chain partners and end users is encouraged regardless of method. Inter-disciplinary research is particularly welcome.

Viet Dao, Shippensburg University,
Thomas Abraham, Kean University,

Sustainable Transformation
Sustainable management aspires towards balancing social, economic and environmental dimensions. Existing roadmaps, frameworks and systems do not comprehensively support sustainable transformation nor do they allow decision makers to explore interrelationships between sustainability dimensions. Thus leading to visions without actions and actions without visions. This is true at the micro level in the life of individuals and families and at the macro level in organizations, supply chains and societies.

This minitrack will explore concepts, models (qualitative, quantitative, optimization, simulation), processes, frameworks, architectures, roadmaps, and systems that will enable individuals, families, organizations, supply chains, and ultimately society to become more sustainable in a world ravaged by pandemics, war, famine and climate change. We seek papers on approaches that enable us to support, share, measure, benchmark, model, quantify, qualify sustainability goals, practices, performances, and indicators. This minitrack welcomes other topics in Green IS and Sustainability, that do not clearly fit in other minitracks.

David Sundaram, University of Auckland,
Khushbu Tilvawala, University of Auckland,
Claris Chung, University of Canterbury,
Gabrielle  Peko, University of Auckland,
Daud Ahmed Manukau, Institute of Technology,

Track Chairs

Track Description Healthcare informatics and broader health information technology innovations possess unique opportunities to address challenges surrounding digital equity and social entrepreneurship. The Healthcare Informatics and Health Information Technology (HIT) track seeks to promote research into ground-breaking technology innovations and applications within the healthcare sector, while incorporating interdisciplinary theoretical perspectives and methodological approaches beyond the traditional information systems (IS) and health information technology (HIT) disciplines. Information systems and technology (IT) innovations offer significant potential to transform the delivery of care, to improve the quality and efficiency of the healthcare system, to enhance interactions between patients/caregivers and providers, and to enable greater access to the latest advancements in treatments, among other accomplishments and outcomes. Academic efforts within the Healthcare Technology and Systems track should demonstrate novel work within the IS discipline as well as reference perspectives including computer science, economics, organizational behaviour, public policy, public health, software/electrical engineering, management, and strategy, among others. Completed research and research-in-progress topics might include, opportunities and challenges faced within the current healthcare sector; advances in healthcare information technologies (HIT), electronic health (e-health), telemedicine, and mobile health (m-health), among other innovative technological applications; as well as healthcare industry-specific issues related to traditional IS research concerns, including adoption and diffusion, systems design and implementation, as well as IS success.

Digital Health Resources for the Ageing Society
All developed economies face the challenge of aging societies. Not only is the percentage of the elderly within the population growing, they are also getting older than generations before. This trend puts tremendous pressure on social and healthcare systems around the world. Digital resources (wearables, apps, websites, virtual discussion groups, social media etc.) provide a perspective to enable seniors to life longer in self-contained circumstances then today.

The minitrack addresses these challenges and opportunities by providing a forum to share high quality research on all aspects of digital resources which benefit the aging society. We welcome empirical and conceptual work as well as design science papers. All research which adds to our understanding how digital resources are accepted and used by seniors and what benefit they provide is in scope of the minitrack.

Heiko Gewald, Neu-Ulm University of Applied Sciences,
Doug Vogel, Harbin Institute of Technology,
Karoly Bozan, Duquesne University,

Digital Transformation in Healthcare
The concept of digital transformation emphasizes the use of technology to alter the firm’s value proposition. This in turn necessitates various changes in the organization, including but not limited to business processes, strategies, approaches to governance and others. In the context of healthcare, digital transformation can entail novel approaches to delivering care driven by consumerism as well as the need to improve patient outcomes, including those related to patient-centered care or patient engagement.

This minitrack aims to develop a comprehensive view of how patient outcomes and healthcare experiences can be improved through digital transformation. Potential topics for this minitrack include those related to patient experience, care providers, payers, and other key entities in the healthcare value chain; strategic, managerial, and governance-related issues associated with digital transformation; cultural transformations impacted by healthcare IT that influence patient outcomes; and others. This minitrack will consider a variety of empirical or conceptual submissions.

Michael Dohan, Lakehead University,
Christopher Califf, Western Washington University,
Josep Tan, McMaster University,

Healthcare Analytics
Big Data, AI, and healthcare informatics are among the most exciting and promising emerging information systems today, and Healthcare Analytics is at the intersection.  As such, it represents an expanding and potentially fruitful areas for IS research.  We believe that this mini-track can serve as both an outlet for researchers to present their completed and preliminary projects and a forum for discussing the future direction of this stream of research.  Because of the attractiveness and timeliness of the subject, we expect to see a large number of quality submissions to this mini-track, and accepted papers will likely draw significant interests among AMCIS attendees.

C. Derrick Huang, Florida Atlantic University,
Ravi S. Behara, Florida Atlantic University,
Jahyun Goo, Florida Atlantic University,

Role of Technology in Improving Healthcare Delivery Processes (SIGHeath)
Healthcare organizations redesign processes and implement various forms of information technology (IT) to increase productivity, lower costs, and improve quality of care.   Unfortunately, large health IT investments often do not achieve the expected levels of improvement.  Recognizing that significant improvements require more than just deploying IT, this minitrack seeks papers that investigate the role of information systems (IS) and IT in improving healthcare delivery as well as opportunities and challenges for IT-enabled change. The minitrack is open to papers on challenges and benefits from improved healthcare delivery over a variety of healthcare settings (e.g., hospitals, ambulatory clinics, or in the home).  It is also open to multiple research methods including qualitative, quantitative, and design science approaches. We are especially interested in interdisciplinary approaches, combining for example IT, process design, as well as managerial and policy initiatives. Since national context affects healthcare delivery choices, we are also interested in multi-national studies.

Jim Ryan, Worcester Polytechnic Institute,
Yajiong (Lucky) Xue, East Carolina University,

Track Chairs

Track Description The HCI Track will provide a forum for AIS members to present, discuss, and explore a wide range of issues related to Human-Computer Interaction and Information Systems. Human-Computer Interaction (HCI) is an interdisciplinary area that has attracted researchers, educators, and practitioners from several disciplines. It essentially deals with the design, evaluation, adoption, and use of information technology, with a common focus on improved user performance and experience. New and exciting research opportunities are emerging, including issues and challenges concerning people?s interactions with various information technologies that can be examined from an organizational, managerial, psychological, social, or cultural perspective. This track welcomes papers that aim to advance our understanding of human-computer interaction at the individual, workgroup, organization, or society levels. Submissions may use any type of research method.

HCI for Generative, Conversational, and Cognitive Systems
Modern technologies are expanding what was previously thought possible in the realm of human-computer interaction (HCI). Conversational systems like chatbots can interact with users through text or voice and provide natural interactions, often with the help of generative artificial intelligence. New uses of sensors and technologies like natural language processing, fMRI, eye tracking, keystroke dynamics, and mouse tracking enable systems to respond to user inputs more complex and dynamic than simply button clicks. Emerging systems can incorporate information from these sensors to create more humanlike responses, to improve decision processes, and to gain a deeper understanding of how the user is thinking or feeling. This minitrack provides an outlet for HCI research that spans a variety of interaction modalities and inputs. Possible topics include conversational technology (e.g., chatbots), generative artificial intelligence, affective or cognitive state detection, novel use of sensors, and affective computing.

Ryan Schuetzler, Brigham Young University,
Mark Grimes, University of Houston,
Nathan Twyman, Brigham Young University,
Stefan Morana, Saarland University,

Interface Design, Evaluation and Impact (IDEI)
This mini-track is an outlet for human-computer interaction (HCI) papers that research interface design, evaluation, and impact. It supports a wide-ranging set of research topics, methods, and perspectives in the HCI area. Possible topics include user interface design and evaluation for B2B, B2C, C2C, m-commerce, and social media, business software including  AI, ERP, IoT, big data dashboard, and healthcare IT, Metaverse, AR/VR/MR,and games. User task analysis, usability testing, and the analysis of the impacts of interfaces on the attitudes, behaviors, performance, or productivity of individuals, organizations, and society are also the topics of this mini-track. Authors are encouraged to investigate new issues related to and apply new approaches to considering HCI in light of emerging technologies and technology trends. A number of papers have been published in the premier IS journals.

Gabe Lee, Miami University,
Andrew Chen, University of Kansas,
Anna McNab, Niagara University,

IS, Food Industry and Consumer Behavior
This minitrack examines the nature and implications of use of IT in food industry. With growing concerns for food safety, service quality and information sharing in food industry, the impact of information systems and human-computer interaction in the context is receiving great attention. The fact that food industry is related to health issues as well as regular consumption satisfaction makes distinctive phenomena such as organic food purchase, consumers’ willingness to pay price premium, intensive information search, etc. This minitrack aims to extend our understanding of IS in food industry, human-computer interaction, and consumer behavior to enhance the theoretical foundation for research, offer guidance to practitioners and share important empirical findings with consumers. This minitrack welcomes conceptual and empirical research papers investigating these emerging phenomena using various theories and methodologies.

Chul Woo Yoo, FAU,
Jahyun Goo, Florida Atlantic University,
C. Derrick Huang, Florida Atlantic University,

Understanding Trust, Distrust and Trust-Restoration in Information Systems
Trust in information systems is a central concept in facilitating adoption and use. Trust is also touted as a key factor associated with AI use and deep-fake, etc. While there is a rich literature on interpersonal and institutional trust in the marketing, communications, and management literature, research to extend these perspectives to the concept of trust in IS is largely derived from the views promulgated through literature other than our own. For this reason, the conceptualization of trust and distrust, including formation, continuance, and restoration in information systems, must be clarified and expanded. Developing, maintaining, and restoring trust in IS – requires well-informed research. Expanding our understanding of trust beyond the recent adaptations from reference disciplines will have specific uses and value in information systems research. We welcome submissions addressing all aspects of trust, distrust, trust restoration, and risk in information systems.

Sherrie Komiak, Memorial University of Newfoundland,
Gaurav Bansel, UW-Green Bay,
Fiona Nah, City University of Hong Kong, 

Track Chairs

Track Description In a world marked by rapid technological advancement, the “”ICT and Global Development”” track critically examines the intricate relationship between digital technology and diverse dimensions of human progress. This forum provides a space for insightful discussions, exploring the transformative potential and the pitfalls digital technology brings to individuals, communities, organizations, and societies. In light of the ever-accelerating pace of technological evolution, it is imperative to scrutinize the multifaceted impacts of information and communication technologies (ICTs) on global development. Key themes will focus on digital innovation for development, as advances in ICT drive innovative solutions across sectors from healthcare to finance. We are interested in cutting-edge innovations transforming global development by offering scalable solutions to societal challenges. Digital rights and freedom are the next major issue. As digital technologies become more ingrained in everyday life, questions about privacy, surveillance, and online rights become more important. We want to delve into the complex realm of digital rights, exploring the delicate balance between harnessing the benefits of technology while protecting individual and collective freedoms in the digital age. Digital technology is essential in crisis management. Recent events underscore the role of technology in crisis management. We are interested in the role of ICT in disaster response, preparedness, and recovery, mitigating the impact of crisis on societies. We are also fascinated by digital technology and environmental sustainability. This track explores the potential of ICT in dealing with environmental challenges such as climate change, resource management, or the future of cities. It analyses the risks and benefits of technology-based sustainable development. The issues related to ICT and national development complement the broader previous topics by delving into the specific impact of ICT on individual countries’ progress – how digital innovations can contribute to national development agendas, addressing challenges and opportunities unique to each nation.

Digital Innovations and Development
Digital innovations employ various cutting-edge ICT-based solutions and platforms, such as cloud computing, big data, blockchain, metaverse, that are applied in numerous spheres of professional and everyday life. Some take the form of digital services that make use of design thinking techniques to provide users with valuable experiences. Digital innovations have great potential to support socioeconomic development through digital inclusion, poverty alleviation, empowerment, fostering entrepreneurship, to name a few.

The objective of this mini-track is to encourage more research on digital innovations driving socioeconomic development. Possible topics include but are not limited to:

– digital innovations in various fields e.g. e-government, education, healthcare, supply chains, finance,

– digital innovations in offshoring of systems and services,

– innovative ICT-supported services and business models,

– governance and management of digital innovations,

– success factors and barriers of digital innovations adoption,

– the potential of metaverse and blockchain technology to support development.

Piotr Soja Krakow, University of Economics,
Grażyna Paliwoda-Pękosz, Krakow University of Economics,
Paulo Rupino da Cunha, University of Coimbra,
Marinos Themistocleous, University of Nicosia,

Digital rights and freedom
This mini-track delves into the complex interplay between the rapid advancements in digital technology and the preservation of human rights in the digital realm. This mini-track explores the challenges and opportunities presented by digital surveillance, data privacy, freedom of expression online, and access to digital resources. By highlighting the critical debates and discussions around digital rights, this mini-track underscores the importance of ensuring that the digital frontier remains open, inclusive, and respects fundamental human rights. Participants will gain insights into best practices, policy recommendations, and emerging issues that are shaping the digital rights landscape, as well as exchange views on methods and techniques for conceptualizing and operationalizing digital rights.

The key topics of our mini track are as follows:

• Digital Privacy.

• Freedom of Expression Online.

• Digital Surveillance.

• Access to Digital Resources.

• Digital Identity and Security.

• Online Disinformation and Fake News.

• Rights in the Digital Workforce.

• Algorithmic Accountability.

• Digital Accessibility.

• Legislation and Regulation.

This mini-track encourages a multidisciplinary approach, integrating perspectives from technology, law, sociology, and more, to holistically address the multifaceted challenges and opportunities in the realm of digital rights and freedom.

Pawel Weichbroth, Gdansk University of Technology,
Celina Olszak, University of Economics in Katowice,
Jozef Zurada, University of Louisville,

Digital technology and built environmental sustainability
This mini-track explores the potential of ICT in dealing with environmental challenges such as climate change and resource management as well as skill development and knowledge acquisition for sustainable built environments. It analyses the risks and benefits of technology-based sustainable development. The development of digital technology is necessary for the urban futures, rural or natural areas and environmental sustainability. Digital technologies for smart, sustainable cities can play a vital role especially when the new challenges require responses. Transdisciplinary innovations bridging the digital divide, building on sound knowledge, ensuring fair and sustainable access to technology and technology-based education as a factor in urban and rural development are particularly desirable. Smart planning, innovative management systems, human resource management can become drivers for climate change mitigation. Artificial intelligence-based tools, geospatial big data, digital twins are to play a key role when recognizing challenges and planning for climate-responsive urban futures.

Ewa Duda Maria, Grzegorzewska University,
Hanna Obracht-Prondzyńska, University of Gdańsk,

Digital Technology for Crisis Management
In response to growing societal demands for crisis management, this mini-track emphasizes technology’s pivotal role in addressing a variety of crises, including natural disasters, technical failures, terrorist actions, cyberattacks, and migrant influxes. Crisis management covers prevention, response, coping, and restoration, with technology playing a crucial, though not exclusive, part. Information and Communication Technologies (ICT) transform crisis management by enhancing a country’s resilience to diverse threats, including those from cyberspace. Recent global events highlight ICT’s significance in disaster response, cyberattack prevention, and post-crisis recovery.

This mini-track serves as a platform for sharing research and ideas on ICT’s integration into crisis management, promoting research on ICT’s support for disaster response strategies, preparedness, and post-crisis reconstruction. The goal is to deepen our understanding of how ICT empowers communities to enhance resilience in the face of various challenges.

Monika Ziobrowska, University of Lower Silesia,
Dariusz Zaremba, University of Lower Silesia,

ICT for Digitizing Government Initiatives and Civic Engagement
The emergence of newer technologies such as smart devices, artificial intelligence (AI), social media, or Internet of Things (IoT) has redefined how the governments across the world deliver services to their citizens. The governments are rapidly transforming public services offered to various stakeholders by leveraging these new technologies, thereby becoming more agile in responding to citizens’ needs. Further, these technologies have empowered citizens to engage in democratic processes in a manner rarely seen before such as mobilizing other citizens on key political issues through social media or increased electoral participation through e-voting.  The objective of this mini track is to provide a forum for discussion of original research highlighting the role of newer digital technologies like smart devices, social media, artificial intelligence, and Internet of Things (IoT) in shaping the technical, organizational, managerial and socio-economic aspects of public services offered by governments around the world.

Vikas Jain, The University of Tampa,
Raymond Papp, University of Tampa,

ICT and National Development
Information and communication technologies (ICTs) have been developing fast during the past decades. ICT has long been associated with a country’s innovativeness and development. With the recent initiative of the Silk Road Economic Belt and the 21st-Century Maritime Silk Road (the Belt and Road initiative for short), from east to the west, from Asia Pacific to Europe, Africa and America, the ICT has linked and enabled the national development globally by the latest technologies. National development will tighten the global economical relationships via the ICTs. In this process, ICT will play an important and critical role in the international trade, collaborations and communications. This mini-track targets on the ICT impacts on country/organizational/user level collaboration and developments as well as how ICT affects economic and market performance in the countries/regions globally. We welcome all the topics relating to the latest ICTs for national development.

Xusen Cheng, Renmin University of China,
Kai Li, Nankai University,

Track Chairs

Track Description As the world becomes increasingly interconnected and digital technologies enable unprecedented ways of engaging with other human and machine actors around the globe, the paramount concern of digital equity and sustainable growth takes the availability of services for all humans center stage. Hence, the design, implementation, and management of environmentally conscious and inclusive service systems are at the forefront of achieving inclusive growth, environmental stewardship, and social progress. The AMCIS Track of the AIS SIG Services provides a forum for all Information Systems (IS) researchers interested in exploring the digital service transformation and further developing service-related research in the IS community. We invite scholars to submit their work of any methodological type that explores how value is co-created on an individual, team, organizational, and societal level. Of particular interest are submissions that conceptualize, explore, and analyze services and service systems that focus on inclusivity and sustainable practices in their design, elucidating pathways to harmonize with the central theme of this year’s conference. Submissions that advance our understanding of these realms are eagerly anticipated and deeply valued. Potential topics include, but are not limited to: Sustainable, inclusive, and empowering service and service systems Value co-creation on an individual, team, organizational, and societal level Engineering, modeling and modularization of smart service systems, cyber-physical systems, and product-service systems Service platforms, markets, networks, and ecosystems AI-, BI-, hybrid intelligence-based, and data-driven service systems Human-AI collaboration in service systems The role of generative AI in Services and Service Systems Socio-technical design of (future) work and service systems Digital public servitization and e-government services Formalization of the design and engineering processes of service (eco-)systems Cloud-based services and service systemsService innovation and value co-creation in decentralized data spaces.

General Track: Inclusive and Sustainable Service Systems
As the world becomes increasingly interconnected and digital technologies enable unprecedented ways of engaging with other human and machine actors around the globe, the paramount concern of digital equity and sustainable growth takes the availability of services for all humans center stage. Hence, designing, implementing, and managing environmentally conscious and inclusive service systems are at the forefront of achieving inclusive growth, environmental stewardship, and social progress.

The General Track of the AIS SIG Services provides a forum for all Information Systems (IS) researchers interested in exploring the digital service transformation and further developing service-related research in the IS community. We invite scholars to submit their work of any methodological type that explores how value is co-created on an individual, team, organizational, and societal level.

Of particular interest are submissions that conceptualize, explore, and analyze services and service systems that focus on inclusivity and sustainable practices in their design.

Carol Lee, Northeastern University,
Mahei Li, University of Kassel,
Julia Bräker, University of Hamburg,

Inclusive Digital Public Servitization and E-government Services
Track dives into the essence of creating, and deploying digital public services centered on inclusivity, guaranteeing equitable access and active participation for every citizen in the digital sphere. Within the broader scope of “Inclusive and Sustainable Service Systems,” this Mini-Track shines a spotlight on the multifaceted challenges and potentialities inherent to digital public servitization e-government services. Emphasis is given to its instrumental role in narrowing the digital disparity, amplifying governmental transparency, and invigorating civic participation. This platform encourages a profound exploration into ensuring that every individual reaps the advantages of the digital metamorphosis of public services.

We are keenly interested in studies that delve into inventive approaches, conceptual frameworks, and exemplary practices in the realm of inclusive digital public service provision.

Torsten Eymann, FIM Research Center,
Laura Watkowski, FIM Research Center, University of Bayreuth,

Value Co-Creation and Co-Destruction in Inclusive and Sustainable Service Ecosystems
In the current era of digitalization, service exchange increasingly occurs in ecosystems of interconnected human and non-human actors, giving rise to not only versatile value co-creation opportunities but also value co-destruction. This shift in the landscape of service ecosystems allows for a plethora of opportunities for creating more sustainable and inclusive futures. At the same time an urgent need emerges to mitigate value co-destructive outcomes dynamically interwoven with actors’ value co-creative exchange in service ecosystems.

This mini-track offers a venue for high-quality research that contributes to the overreaching theme of value co-creation and co-destruction in inclusive and sustainable service ecosystems. We welcome theoretical and empirical papers that develop novel insights for better understanding interactions between human and non-human actors and how technologies may be employed for supporting value co-creation on different levels of abstraction. Research is needed also on the potential co-destruction of value and how it can be mitigated.

Juuli Lumivalo, University of Jyvaskyla,
Martin Semmann, University of Hamburg,
Yixin Zhang, University of Gothenburg,

Track Chairs

Track Description Information systems (IS) Education plays an important role in enabling a more equitable and socially conscious digital future. However, IS educators face several challenges in the current environment, including dealing with declining enrollments, reaching out to marginalized populations, preparing students for the changes in the profession, and updating curriculum to integrate new and emerging ideas and technologies such as artificial intelligence and machine learning, augmented and virtual reality, blockchain, and internet of things among others. These challenges make sharing IS education-related knowledge and practices especially critical. Therefore, it is important that leading conferences, such as AMCIS, include a strong IS Education track. As the official AIS special interest group on education, SIGED is uniquely positioned to organize an IS Education track. This track provides an opportunity for IS educators and researchers to exchange ideas, techniques, and applications through a combination of workshops, panels, and paper presentations. Different submission topics are welcome, ranging from papers aimed at improving the teaching of specific courses to big picture papers intended to address broad topics. In constantly changing times full of technological disruption, much of our focus is on digital innovation and emerging technologies as well as quality advances in IS instruction and curriculum. Consistent with the conference theme, we particularly invite submissions that focus on IS education in marginalized communities and the role of IS education in promoting digital equity and social entrepreneurship. Submissions using information systems technology to advance education in other disciplines are also welcome.

AI Education
As AI-driven technologies become more prevalent, the significance of AI education cannot be overstated. Educators and researchers are confronted with the challenge of cultivating learners who can serve both as users and creators of AI technologies. This pedagogical transformation requires the re-imagination of curricula, teaching methods, and assessment frameworks to empower students to comprehend, critically analyze, and actively engage with AI concepts.

The Minitrack on AI Education seeks to explore all dimensions of AI education. Topics of interest include:

• Use of AI and machine learning to support learning

• Showcase AI competitions and challenges in teaching

• AI education in IS and other disciplines

• AI-enhanced learning environments (perceptions and outcomes)

• Human-centered AI education

• Issues of using AI in education

• Teaching critical thinking related to AI

• Curriculum issues around AI strategy and governance

• Methods of incorporating AI into the IS/IT curriculum

Judith Gebauer, University of North Carolina Wilmington,
Elahe Javadi, Illinois State University,
Yao Shi, University of North Carolina Wilmington,
Triparna de Vreede, University of South Florida,

Education for the Future
This mini-track aims to explore the ways in which the latest advancements in Artificial Intelligence (AI) (among others) can be harnessed to reshape and revolutionize the landscape of (higher) education worldwide. With a particular focus on the future, this mini-track seeks to delve into the innovative strategies and practical implementations that can be employed to leverage AI’s potential in enhancing learning outcomes and facilitating personalized education experiences.

Topics of interest:

• Adaptive learning systems powered by AI for personalized education

• Ethical considerations and challenges in implementing AI in educational settings

• Leveraging AI for inclusive and accessible education for diverse learners

• Data-driven decision-making in education through AI analytics

• AI integration in educational assessment and feedback mechanisms

• Addressing the digital divide in education through AI-driven solutions

• Case studies and best practices showcasing successful AI integration in educational institutions

Safa’a AbuJarour, An-Najah National University,
Gergana Vladova, University of Potsdam,
Mohammed AbuJarour, XU Exponential University of Applied Sciences,

Enhancing IS Education for Digital Social Entrepreneurship with Location Analytics
Location analytics leads digital transformation, stimulating innovation and promoting digital social entrepreneurship. Notably, Geographic Information Systems (GIS) are slowly gaining recognition within business and IS programs, shifting from traditional geography departments. This shift is driven by factors such as the need for data-driven decisions, user-friendly GIS technology, industry relevance, interdisciplinary applications, and GIS’s role in digital social entrepreneurship. This mini-track explores integrating location analytics into IS curricula while emphasizing GIS’s growing importance in business and IS education.

Michael Erskine, Middle Tennessee State University,
Asish Satpathy. Arizona State University,
Daniel Farkas, Pace University,
Namchul Shin, Pace University,
James Pick, University of Redlands,
Avijit Sarkar, University of Redlands,

General IS Education Minitrack
This minitrack aims to host high-quality research papers and best practices on IS Curriculum and Education topics that have not been covered in other SIGED minitracks. The minitrack encourages submissions focusing on innovation and quality advances in IS/MIS Education. Teaching cases and different types of submissions, including empirical, theoretical, qualitative, and quantitative research papers, are welcome. Potential topics of interest include, but are not limited to:

Virtual learning environments

Online/hybrid teaching, MOOCs, flipped classrooms

Pedagogical and curricular innovations in IS education and their impact

Student engagement in IS education

Use of social media in IS education


Emerging technologies and education

Improving IS/MIS Enrollments

IS Education in different domains

Ethical and social issues related to IS education

Underrepresentation of women and minorities in IS/MIS majors

Role of IS education in promoting digital equity and social entrepreneurship

Social Entrepreneurship and IS Education

Quality Programs through Assessment and Accreditation

Guillermo Rodríguez, Abitia, William & Mary,

IS Education and the Future of Work
This track is interested in scholarly work that focuses on IS education from the perspective of workforce development. The evolving nature of information technologies in an era of data analytics, digital transformation, social media, fintech, and cybersecurity, the IS curriculum does not respond to the challenges quickly enough. Having a curriculum that is able to address these issues in an innovative fashion is essential.

This track intends to produce models for future-centered curricular guidelines. We envisage research projects that investigate the IS discipline’s response to the various challenges. Proposals for this track may include curriculum research, course planning and materials, case studies, and other IS education-relevant projects in addition to others:

• Curriculum and Pedagogy

• Course planning and design

• Case studies/projects

• Experiential IS learning

• IS planning for workplace preparation

• Challenges of IS education for the workplace

• Digital Transformation, Information Literacy and the workplace

Humayun Zafar, Kennesaw State University,
Radwan Ali, Kennesaw State University,

Realizing the Sustainable Development Goals through Education
The Sustainable Development Goals (SDGs) underscore the pivotal role of education in creating a more equitable, sustainable, and peaceful world. By focusing on universal access, quality, and the promotion of lifelong learning, the SDGs recognize education as a transformative force for personal and societal well-being and an essential component in addressing the world’s most pressing challenges. In this track, we invite authors to submit their research in education and how it relates to the SDGs in general, but also specifically SDG 4. Topics of interest include, but are not limited to the following:

1. Universal Access to Quality Education.

2. Sustainable Education Technologies.

3. Student Engagement and Empowerment.

4. Gender Equality in Education.

5. The Girl Child and STEM Education.

6. Lifelong Learning.

7. Skills for Sustainable Development.

Tania Prinsloo, University of Pretoria,
Funmi Adebesin, University of Pretoria,
Nita Mennega, University of Pretoria,

Education in Data Management
In the current digital economy era, data is the lifeblood of an organization, and data management is becoming a critical practice in providing an ecosystem for utilizing data effectively, affordably, and securely. Good data management not only generates value but also confers competitive advantages for an organization. The diverse nature of data management demands a growing need for professionals with in-depth knowledge and technical skills in data-related areas, including database management, data engineering, data security, data governance, data analytics, AI, business intelligence, etc. Paradigm shifts and integration of AI and other new data technologies in the workplace have out-paced data management education. To address the issue along with the SIG ED track theme to provide an ecosystem for promoting digital equity and social entrepreneurship, this mini track solicits innovative curriculum or course development (design, planning, and implementation), pedagogy, case study, and business projects, in data management education and related areas.

Minoob Mondaresnezhad, University of North Carol​ina Wilmington,
Yuzhang Han, California State University San Marcos,

Technology Enhanced Collaborative Learning
With the newer technological innovations, Information and Telecommunication Technologies (ITT) continue to play a considerable role in facilitating collaboration among individuals and organizations around the globe. The use of collaborative systems for teaching, learning, and engagement between both faculty-students and students-students increased considerably at all levels, particularly, during the pandemic, and will continue to play a vital role even now after the pandemic. The focus of this mini-track is to explore theoretical and practical ways to incorporate learning technologies into teaching and learning to foster engagement and improve teaching and learning as well as the overall educational experience. How could we better utilize newer technologies to fill the educational gap and achieve learning equity among various learner groups?

Rassule Hadidi, Metropolitan State University,        

Technology-Enhanced Learning and Learning Analytics
For several years, a digital transformation has taken place in the educational sector. With the advent of AI technology (e.g., large language models, LLM), the digital transformation has further been accelerated.

This minitrack aims to make the gained knowledge of educational researchers and lecturers about innovative technology-enhanced learning systems and learning analytics studies available to the community. Papers should focus on exploring practical or theoretical studies. Design-oriented and empirical studies are highly welcome.

Potential topics of interest for this minitrack include, but are not limited to:

1. Innovative E-Learning Systems:

– AI-based e-learning systems (chatbots, intelligent tutoring systems, recommender systems, virtual reality-based systems, …)

– Using large language models in technology-enhanced learning apps

– Gamification, Game-based Learning and Nudging

– Innovative in-class, blended or online learning settings

2. Learning Analytics and Curriculum:

– Learning analytics apps and dashboards

– Learning analytics studies focusing on understanding learning processes

– Analytics curriculum

Sebastian Hobert, TH Lübeck,
Florian Berens, University of Tuebingen,

Track Chairs

Track Description The IS Leadership and the IT Profession track is aimed at fostering a forum for IS scholars engaging in a range of issues surrounding the practice of IT related research including IS leadership, the IT workforce, career development/training and issues surrounding the IT profession. Specific objectives of the track are to allow members to share their research, develop the discourse between academia and practice, engage in exchange of perspectives, and encourage future collaborations. The track is sponsored by the AIS Special Interest Group on IS Leadership (SIGLEAD) in collaboration with the Society for Information Management (SIM). This track has been led by SIGLEAD and hosted at AMCIS since 2003. The proposed track title is an evolution of the previous Human Capital in Information Systems title as the new title was determined to be more reflective of the SIGLEAD sponsorship, more reflective of growing coordination with SIM and more inclusive of the research interests of both groups. Though articles on IS leadership and the IT profession abound in the practitioner press, much less attention has been devoted to the topic from an academic perspective. IT professionals – whether leaders at the CIO level, IS project and line staff or external professional service providers – are the human dimension of the discipline and therefore issues surrounding IT practice are of enduring concern to academics and practitioners alike. Mini-tracks will be sought to cover the range of the track interest and authors will be encouraged to submit both conceptual and empirical papers contributing to both research and practice that employ a variety of quantitative and qualitative methodologies.

IS Leadership
The IS Leadership Minitrack seeks to explore the various dimensions, theoretical bases, and perspectives on IS Leadership Development and to advance the state of scholarship on the issue. Authors are encouraged to submit both conceptual and empirical papers that employ various quantitative and qualitative methodologies. Topics include, but not limited to:

• Chief Information Officers (CIO), Chief Technology Officers (CTO), and Chief Digital Officers (CDO) professional leadership roles

• Emerging digital leadership roles and their influence in organizational strategy, including TMT integration.

• Impact of both technical and non-technical executives on innovation and organizational performance

• Leadership roles and challenges around middle level IT leaders

• Equity, Diversity, Inclusion and accessibility issues among IS leadership

• Effect of the board of directors and shareholders on IT policy, governance, and management

• Impacts of having IS as a secondary role in SME leadership

Stéphane Gagnon, Université du Québec en Outaouais,
Paola Gonzalez, Dalhousie University,

Issues in the General IT Leadership
The Issues in the General IT Leadership mini-track is aimed at fostering a forum for IS scholars engaged in issues highly relevant to the practice of managing information systems to share their research, engage in exchange of perspectives, and encourage future collaborations.

Managing IT requires leaders to understand the interplay between managerial decisions and information technologies and systems. Research regarding issues in the IT profession examines the business impacts relating to the decisions that IS leaders must make regarding the people, processes, data and technology that are makeup information systems. Research areas related to issues of the IT profession are informed by the results of the Society of Information Management (SIM) annual survey of IS leadership priorities.

Joseph Taylor, California State University, Sacramento,

IT Workforce Issues
The IT Profession is a term that covers IS/IT professionals playing different roles within organizations. The roles include CIOs, IT managers, software developers, data scientists, IT security officers,, and IT project managers. While IT Professionals drive success in today’s organizations, the IT Profession has challenges and dilemmas which include; IT value realization, climbing the corporate ladder, diversity , professional identity, ever changing skillsets, professional development, work-life balance, and  managing IT workforce among others.  The mini track aims at research that addresses these challenges and dilemmas within the context of organizations and society. The mini-track will enable scholars to network and explore areas of collaboration.

Possible Topics:

· IS/IT roles and careers (e.g., recruitment, promotion)

· Career streams and professional development of technical managers and staff

· Diversity within the IT profession

· IS training and global talent management

· IS professional identity (e.g., the business and tech gap)”

Diana Young, Trinity University,
Yoshimasa Masuda, Carnegie Mellon University, Keio University,

Track Chairs

Track Description In today’s highly competitive marketplace, organizations continue to look for ways to make the most of their projects. Information technology (IT) projects specifically continue to face challenges related to uncertainty and changing technology. IT projects have become notorious for high failure rates, high costs, and/or budget overruns. Both research and anecdotal evidence suggest that many IT projects struggle to meet functionality and quality targets. Research has identified multiple reasons for these challenges in IT projects: project escalation, poor risk management, failure to manage user expectations, poor software development or project management processes, inability to learn from past mistakes and successes, or even challenges related to virtual projects. The insights gained from research in this area are often highly relevant to practice and can offer new contributions to existing theories. As a research community, there is still much to be learned and discussed about improving success rates for IT projects. This track welcomes papers that address a diverse range of topics related to IT project management.

Agile Project Management
Agile methodologies are a large part of IT project management. They strive to reduce the cost and time for change throughout the software development process, relying heavily on teams and teamwork. Therefore, gaining a better understanding of the factors that help teams using agile methodologies drive project success is essential. Also, organizations struggle with sustaining the long-term use of agile methodologies and managing a potentially diverse range of agile projects at the portfolio level. These and related items will be explored in this mini-track.  Possible topics include, but are not limited to:

– Agile and adaptive IT project management versus traditional management

– Agile project portfolio management

– Best practices in agile project management

– Communication and interaction on agile teams

– Controls used in agile teams

– Decision-making and governance in agile teams

– Managing co-located, virtual, and/or distributed agile teams

– Navigating the digital transformation process using agile

Uchenna Peters, New Mexico State University,
Gerard De Leoz, University of Tampa,

Emerging Technologies and IT Project Management
Emerging technologies such as the Internet of Things (IoT), sensor networks, artificial intelligence/machine learning (AI/ML), and big data analytics yield a wide range of new applications and project management research issues. These relatively recent technological innovations bring many challenges and also often affect economic interests. Some of these challenges can severely undermine the various resources of organizations. Understanding the full potential of these technological innovations and trends requires that we produce technical solutions and address corresponding changes in the way we manage them. This means that various IT project stakeholders’ work tasks and skills will need to be further understood.

Furthermore, these issues are also a relevant concern for IT leaders (Kappelman et al., 2018). Policies and frameworks related to these trends are critically important for organizations. A greater understanding of these emerging technological trends is required to address the various organizational and socio-political threats (Tripathi & Khazanchi, 2018).

Michael Erskine, Middle Tennessee State University,
Deepak Khazanchi, University of Nebraska at Omaha,
Anoop Mishra, The University of Nebraska at Omaha,
Abhishek Tripathi, The College of New Jersey,

General Topics in IT Project Management
The Minitrack will feature papers and panel(s) that focus on problems that cut across many traditional IS/T Project Management areas, and will serve papers that do not fit well within the other minitracks.  Sample topics:

• Theories used in project management

• Virtual and distributed project management

• Patterns of project management

• Knowledge networks

• Project management methodologies

• Project leadership

• Project quality metrics

• Best practices in project management

• Project management standards

• Project success

• Knowledge sharing and management in IT projects

• Portfolio project management

• Project governance models

• Software and eservices project management

• Project auditing

Gaurav Shekhar, The University of Texas at Dallas,
Deepak Khazanchi, University of Nebraska at Omaha,

Project Management in a Digital World
Digital transformations are receiving a lot of interest from practitioners and researchers as digital technologies are change the scale, scope, and speed of business. These technologies enable new opportunities for connectivity and collaboration, but also alter value creation paths and pose project management challenges such as how to implement new technologies to change or extend traditional business practices, logics, and models. The rapid normalization of digital technologies in some industries has even threatened the survival of long-standing organizations that were unable to manage the changes required to compete. Thus, project management becomes more crucial for organizational success in this new hyper-competitive marketplace than ever. This mini-track provides a forum for researchers and practitioners to share and disseminate insights about how to manage projects in this unique technology-empowered business environment, and how to get employees ready for digital transformation projects.

Corey Baham, Oklahoma State University,
Manouchehr Tabatabaei, Georgia Southern University,
Jason Williams, Augusta University,

Track Chairs

Track Description Social Computing encompasses research at the intersection of social behavior and computing technologies, and this track welcomes papers that approach this topic from a plurality of research methods and perspectives. Aligned with the theme of this year’s AMCIS conference, we encourage submissions that explore social computing innovations and entrepreneurial initiatives, as well as papers investigating the downsides of social computing such as digital inequity and discrimination. Nowadays, with AI-powered algorithms penetrating several information technology platforms – such as social networking platforms, content filtering, collaborative filtering, and reputation management systems – and with continually growing data feeding these algorithms, there is an increasing need to investigate the new frontiers of Social Computing technologies, and how they are transforming how people work, communicate, and play together.

Digital Frontiers of Social Computing for Social Good
As technology continues to evolve rapidly, we can expect to see more innovative and groundbreaking ways to use social computing to connect people and address the challenges we face. In recent years, new technologies, such as decentralized social networks, metaverse, and artificial intelligence (AI), are transforming how we think, behave, and interact. Although these emerging technologies bring forth both anticipated challenges and unexpected obstacles, they also offer unparalleled opportunities for us to provide innovative solutions to societal and environmental problems. Thus, it is imperative for IS researchers to explore how to unlock the potential of these new technologies for the greater good. This mini-track invites papers that identify new opportunities and innovative ways to use the digital frontiers of social computing to address existing and emerging challenges and promote social well-being and social good. Empirical, theoretical, or position papers are all encouraged within this track.

Qin Weng, Baylor University,
Phil Young, Baylor University,
Rongen “Sophia” ZhangM Baylor University,

Decision Making in Online Social Networks: Wisdom and Folly of Crowds
Online Social Networks and Communities (OSN) have transformed how we are informed, learn, and make decisions. Increasing use of the ‘wisdom of crowds’ as a source of information or reference for those seeking advice raises research and practical interest in understanding how OSN influence and complicate decision-making (DM). Paradoxically, the wisdom of crowds is that collective intelligence increase when peoples’ individualism increases.

The challenges facing OSN users are information overload and a wide range of online information sources that can complicate effective DM. Additionally, highly referenced DM theories, frameworks, models and concepts were developed in the early 20th century when the influence of collective intelligence was unforeseen. Therefore, it’s anachronistic to examine contemporary DM practice using decades old models.

The objective of this mini-track is to understand and build theoretical foundations on how OSN can provide support, influence, manipulate, dehumanize and change DM at the individual, organizational, and societal levels.

Topics of interest include, but are not limited to:

• Decision Making and Support in OSN

• Phases of Decision Making Processes in OSN

• Transformation of Decision Making by use of OSN

• Typology of Online Decision Makers

• Traditional and New Decision Models, Theories and Frameworks in OSN

• Online vs Offline Decision Making

• Decision Making Governance, Risk, and Compliance in OSN

• Manipulation and Influence of DM in OSN

• Learning and Being in Groups and the Shaping of Behaviour

• Echo Chambers and the reinforcement of Existing Beliefs and Biases

• Wisdom of Crowds

• Conformity, Peer Pressure, and the Folly of Crowds

• Ethics in OSN

• Human Biases and how OSN could Enhance or Degrade DM

• OSN misinformation and DM

• Applications, Tools and Technologies for DM in OSN

• Design of OSN for DM

Gabrielle Peko, University of Auckland,
Valeria Sadovykh, University of Auckland,
David Sundaram, University of Auckland,

The Dark Side of Social Media
The rapid pace of technological developments has propelled the already flourishing world of social media by offering increasingly more opportunities to individuals, organizations, and society. However, it has also brought pressing challenges and problems that call for exploration. This mini-track invites empirical, theoretical, philosophical, review, or position papers that identify and address the dark side of social media. Its overarching goal is to raise awareness of the adverse facets of social media use, identify innovative approaches to address the challenges of maintaining a safe and productive environment, and promote social well-being for the greater good. Brief topics of interest include, but are not limited to the following:

• Ethical and legal issues on social media, e.g., cyber-bullying, fraud, and social media scamming

• Impact of social media on education, media, mental and physical health, personal relationship, politics, job performance, politics, business, and community.

• Impact of social media on fabrics of our lives.

Wendy Wang, University of North Alabama,
Ying Wang, Northern Illinois University,
Yi Liu, University of Massachusetts Dartmouth,

The Usage of Generative AI Tools on Digital Platforms
Digital platforms such as social media, sharing economy, crowdfunding, and e-commerce platforms play an important role in today’s digitalized world. In addition to structured data on digital platforms, massive amounts of unstructured data such as text, visual, audio, and video data have drawn increasing scholarly attention in recent years. Over the past decade, we have strived to harness the power of digital platforms and prior studies have provided evidence of the impact of digital platform data on various industries. However, we have witnessed in recent years the rise of Generative AI (GAI) tools that can synthesize text, visual, audio, and video data to generate content that can provide a wide range of benefits for organizations across different industries. This mini-track invites theoretical, empirical, and technical studies about how GAI tools can dig deep into data on digital platforms and influence different industries such as customer service and the media industry.

Chaoqun Deng, Baruch College, City University of New York (CUNY),
Ramah Al Balawi, Baruch College, City University of New York,

Unlocking the Power of User-Generated Content
In an era marked by the pervasive and swift evolution of social media platforms and online communities, user-generated content (UGC) has become a driving force that not only fosters community engagement and connectivity but also drives tangible business outcomes, transforming the landscape in profound ways. This mini-track aims to (1) explore the multifaceted impact of UGC across different domains; and (2) provide firms and platform managers with effective strategies to leverage UGC for enhanced business outcomes.

Tianjie Deng, University of Denver,
Young Jin Lee, University of Denver,  

Track Chairs

Track Description The Social Inclusion track welcomes relevant empirical and theoretical research, in either completed research or emergent research format, that relates to the mission of SIG Social Inclusion (SIG SI). While research about inclusion spans multiple facets of everyday life, this year we adopt the theme of the conference and call for papers related to diversity, equity and inclusion (DEI) and ethical issues related to the adoption and use of emergent technologies, AI and algorithmic biases, and digital platforms and societal challenges for e-inclusion. In addition, we welcome papers that tackle the general topics of inclusion: the under-representation of gender, minorities, race, ethnicities, neurodiversity, and abilities in the IS field, intersectionality of identities (such as ethnicity, gender and socio-economic class), socioeconomic divisions that impact access to or use of technology, designing for the differently-abled, the digital divide, underserved groups in the information society, and a range of topics related to human diversity, and the haves and have nots in an information society.

Beyond e-Government: e-Democracy, e-Inclusion, and e-Participation
The term e-government emerged in the late 1990s and generally describes a variety of interactions between national or communal administrations on one side, and residents and other entities on the other side, using information and communication technology (ICT). As our civilization more and more moves towards an e-society, a society where the use of ICT is increasingly accepted and integrated in all aspects of daily life, e-government may be progressing into e-democracy with e-inclusion and e-participation. Whereas traditionally e-government has been mainly providing information and services to the populace over the internet, with the decision-making remaining chiefly on the government side, e-democracy allows the general population to be included in democratic processes (e-inclusion) and participate in policy making (e-participation). This mini-track invites submissions dealing with all aspects of e-democracy, e-inclusion, and e-participation.

Narcyz Roztocki, SUNY at New Paltz,
Wojciech Strzelczyk, Kozminski University,

Centering Diversity Science in IS Research and Teaching
Diversity science is an interdisciplinary field of investigation that addresses issues of diversity, equity, inclusion, and justice. This mini-track welcomes empirical and theoretical research that analyzes how diversity science can be leveraged to improve equitable access, success, and pathways for women, racial and ethnic minorities, and neurodiverse populations in IS education and the workforce. Some suggested topics include: (1) cultures of inclusion and belonging; (2) inclusive pedagogical practices (e.g., active learning, scaffolding, and culturally responsive teaching); (3) recruiting and retaining underrepresented students and faculty; (4) the emotional labor of DEI work; and (5) incentivizing, recognizing, and rewarding faculty for student success and equity work.

Roderick Lee, Penn State Harrisburg,
Lynette Yarger, Penn State University,
Chris Gamrat, Penn State Univeristy,

General Social Inclusion Mini-track
The purpose of the General Social Inclusion Mini-track is to host high-quality research related to social inclusion, diversity, and equity issues that are not covered by the other SI mini-tracks. The general mini-track encourages submissions that use innovative research methods and/or theories to consider important issues through new lenses and paradigms, such as critical theory, design science, and networking theory. Examples include, but are not limited to, research about global South issues, LGBTQ+, gender biases, and neurodiversity.

Leigh Mutchler, James Madison University,
Christopher Kreider, Christopher Newport University,

Social Theory in Information Systems Research (STIR ’24)
STIR ‘24 solicits papers using social theory to critically examine digital technologies and their roles in enabling and constraining social inclusion. We are particularly interested in completed or emerging research that addresses the conference theme, Elevating Life through digital social entrepreneurship, exploring the ways in which access to technology and digital resources can be used to mitigate digital disparities, particularly for marginalized communities. Issues might include improving access to computing and digital resources for marginalized populations, critically assessing the ways in which digital technologies and information systems can be used to encourage social progress by providing equal opportunities for all to participate in digital life, and the development and analysis of sustainable business models for social entrepreneurship that prioritize social impact. STIR is a long-standing minitrack and we hope to continue a tradition of high-quality papers, and thought-provoking discussions among IS researchers using social theory in their work.

Howard Rosenbaum, Luddy School of Informatics, Computing, and Engineering,
Pnina Fichman, Luddy School of Informatics, Computing, and Engineering,

When Good Intentions Go Awry: The Societal Impacts of Technology
Information systems (IS) have the potential to improve social welfare through redistribution of power, providing a voice for marginalized people, improving access to education, and increasing economic opportunity (George & Leidner, 2019; Lin, et al., 2015; Ortiz et al., 2019; Silva & Hirschheim, 2007). However, in and after the process of implementation, unanticipated consequences of IS projects may arise (Tarafdar et al., 2013); for example, social media that were intended to support noble goals of free expression and democratization of power have now given rise to misinformation and disinformation, as well as provided avenues for harassment and minority oppression (Guess et al., 2018). This track is dedicated to research on how IS, after implementation, results in both positive and negative outcomes, and potentially how to mitigate the latter. The contribution of the track is the development of theory and methods for understanding the bifurcated effect of technology on society.

Wallace Chipidza, Claremont Graduate University,
Teagen Nabity-Grover, Boise State University,
Saman Bina, Baylor University,

Track Chairs

Track Description The AMCIS Spanish, Portuguese, and Latin America track promotes IS/IT/MIS research in and about Latin America. Latin America makes up a large part of the Americas, and its population speaks primarily Spanish or Portuguese. This track opens a space for rigorous and high-quality IS/IT/MIS research that is written in Spanish or Portuguese while also accepting papers in English focused on Latin America. This track is sponsored by the Latin American and the Caribbean Association of Information Systems (LACAIS) Chapter of the Association of Information Systems.

MIS/IT Research in Latin America
We extend an invitation for submissions to a dedicated research mini-track, which seeks to advance the landscape of high-quality research in the field of Information Systems and Technology Management, with a special emphasis on the dynamic region of Latin America. This mini-track aspires to delve into a wide spectrum of IS/IT topics, encompassing IS strategy, IS development, IS implementation, digital innovation/transformation, ICT development/governance, and other pertinent areas of research either conducted within Latin America or exclusively focused on this region.

We welcome the submission of research papers written in English for this mini-track, offering an opportunity to contribute to the growth and exploration of this field within the Latin American context.

Paola Gonzalez, Dalhousie University,
Jose Ortiz, California State University, Los Angeles,

MIS/IT/IS Research in Portuguese
The AMCIS 2024 IS Research in Portuguese mini-track opens a space for rigorous and high-quality information systems research written in Portuguese. This mini-track is part of the Spanish, Portuguese, and Latin America (LACAIS) track and promotes IS/IT/MIS research in and about Latin America.

Cristiano Maciel, UFMT,
Luciana Frigo, Universidade Federal de Santa Catarina,
Gabriel Silva Cogo, Fundação Getulio Vargas,

MIS/IT/IS Research in Spanish
The AMCIS 2024 IS Research in Spanish mini-track opens a space for rigorous and high-quality information systems research written in Spanish. This mini-track is part of the Spanish, Portuguese, and Latin America (LACAIS) track and promotes IS/IT/MIS research in and about Latin America.

Donna Roper, Universidad de Panama,
Macedonio Alanis, Tecnologico de Monterrey,

Track Chairs

Track Description Several AMCIS tracks focus on the uses of digital and information technologies in decision making.  This track returns to the fundamentally important Strategic and Competitive Uses of Information and Digital Technologies (SCUIDT).  The Information Age ushered in the use of information and digital technologies as a means to generate business value and gain competitive advantage.  Indeed, for many businesses today, their success depends upon appropriate tactical and strategic uses of their information and digital technologies. The need for speed, efficiency, agility, and mobility continues to place information and digital technologies at the forefront of organizational strategies and tactics.  Complementing this demand, is an increased interest in big data analytics, requiring organizations to consider the competitive implications of the data to which they have access.  Submissions to the Strategic & Competitive Uses of Information and Digital Technologies track may include complete papers and research-in-progress (ERF).  Papers may be conceptual, theoretical, or empirical research. Any research that focuses on the strategic and competitive use of information and digital technologies (SCUIDT) will find a home in this track (See also General Mini-track).

Applications of Artificial Intelligence as a Strategic Differentiator
The ubiquitous nature of artificial intelligence (AI), especially in the areas of autonomous mobility, workload restructuring and advanced new products and services, has generated enormous amounts of hyperbole in industry and the press.  Beyond the many domain-specific applications of AI, what strategic concerns of AI on the entire organization keeps the CEO, CIO, and other C-level officers awake at night?  There is a pressing need to investigate the potential organizational impacts of AI technologies.  This would include impacts on:  organization structure; new roles for workers in the workplace; profitability impacts on both cost reduction and revenue enhancement.  This mini-track hopes to attract serious researchers who can objectively evaluate the current state of AI methodologies and venture into both its immediate and long-term future.  A wide range of theoretical perspectives and research methods, which focus on the strategic impacts of AI are welcome within this mini-track.

Ariel Wigdor, University of North Texas,
Michael Scialdone, Texas A&M University,

Digitization and Strategic IT-enabled capabilities
While IT and digitization are relevant factors in firm success, firms’ ability to synthesize information and knowledge is becoming of greater salience in shaping firm performance and innovation. In the present era of breakthroughs in computing capabilities of IT systems, firms must explore avenues for gaining strategic advantage through improved information management. Digitization, manifested through different IT-enabled capabilities such as IT-enabled Information Management Capability (IMC), enables firms to respond to rapidly changing market needs, provides resourceful information for better decision making, facilitates flexibility to fulfil more customers’ needs, and enables digital innovation. Recent world-events not only tested the existing business models but also acted as a catalyst for innovative applications of IT in businesses. The challenges and IT enabled solutions during these times have the potential to change the way businesses utilize IT enabled capabilities.

Bidyut Hazarika, Western Michigan University,
Mariana Andrade, The University of Georgia,
Utkarsh Shrivastava, Western Michigan University,

General SCUIDT Mini-Track
Studies related to the strategic and competitive uses of information and digital technologies that are not easily classified into one of the above mini-tracks will find a home here. This mini-track welcomes both theoretical and practice-oriented studies at the firm, individual, team, group, or industry level. This also includes special types of enterprises (for example SMEs, non-profit or public enterprises) and their specific challenges. This general category mini-track serves as a venue for the broadest possible range of research methodologies, including empirical, case study, conceptual, and simulation models.

If you are a member of the SCUIDT program committee, you are encourage to submit your original SCUIDT research to the General Mini-Track for outside review.

Matthias Goeken, University of Applied Sciences of Deutsche Bundesbank,
Norbert Frick, University of Applied Sciences of Deutsche Bundesbank,

Impact of IT on Strategic Innovation & Competitive Advantage
Strategic innovation is an established driver of competitive advantage. Digitial and Information technologies (DIT) are vital elements in facilitating innovations in strategy, business models, and management practice. Thus, DIT and associated capabilities and strategies have emerged as a business imperative to foster strategic innovation and realize resultant performance gains in recent times. Despite developments in practice regarding the role of DIT in enabling several forms of innovation, innovative business strategies, and new business models, literature examining the role of information systems in this process is sparse. This mini-track solicits studies that examine nuances associated with leveraging DIT for a variety of forms of innovation, competitive advantage, and performance. Papers in this mini-track would explore how IT enables any or several innovations or innovative strategies for firm performance. Although the focus is on firm level studies, research at other levels is also welcome. Multiplicity of quantitative and qualitative methods are welcome.

Abhishek Kathuria, Indian School of Business,
Terence Saldanha, University of Georgia,
Jiban Khuntia, University of Colorado Denver,

IT and Data Governance in the Era of Digital Transformation
Information Technology (IT) plays today a key role in digital successful companies. This role calls for a specific focus on IT and data governance in order to achieve business value from digital investments. On the other hand, business-IT alignment continues to be essential for organizations due to the strategic benefits brought to organizations and the contribution to the improvement of their performance. Today’s organizations are very committed to engaging in a digital transformation journey in order to create business value. Therefore, this requires from organization’s management to focus on having effective IT and data governance mechanisms in their organization that as a result will enable business-IT alignment and data-based decision-making. In the era of digital transformation, we noticed that the research in IT and data governance has continued to grow in importance; therefore, is still a need to explore new insights into the theories and practices in this research topic.

Gianluigi Viscusi, Linköping University, 

Strategic Impact of Digitized Products
The digital transformation of the business environment has been keeping companies and economies in a constant challenge over the last years. In this rapid internal and external transformational process, digitized products and services are becoming increasingly important to achieve and maintain competitive advantage. The combination of physical and digital components, their interdependencies, and the resulting potentials on an organizational and environmental level enable companies to innovate their products, processes, and even whole business models. Additionally, it is important for companies to understand how they can achieve and maximize the impact of digitized products and services. Due to the topicality of these issues, relevant and future-oriented research in digitized products and services is of tremendous significance. Consequently, there is a strong need for additional insights into the strategic impact of digitized products and services on businesses processes and business models.

Christian Leyh, Technische Hochschule Mittelhessen (THM) – University of Applied Sciences,
Katja Bley, TU Dresden,
Thomas Schäffer, Hochschule Heilbronn,

Strategic Implications of Emerging Digital Technologies: Organizational and Socio-Economic Impacts
We have seen the emergence of various streams of literature that examine how innovation is fostered by the generativity, recombination, and overall utility of emerging digital technologies such as generative AI, blockchain, digital twins, 3D printing, VR/AR, etc. The availability, accessibility, integration, pervasiveness, and embedded nature of these technologies are driving their rapid enterprise adoption. These technologies bring several powerful organizational capabilities that are different from capabilities provided by previous sets of technologies. We seek papers that contribute to and extend our understanding of how organizations, society, and government strategically leverage emerging digital technologies within the information systems strategy and management literature. We also seek papers that further illustrate the importance of emergent digital technologies enabling socio-economic impacts as well as competitive advantages for organizations, society, and governments.

Arman Sadreddin, Concordia University,
Suchit Ahuja, Concordia University,

Track Chairs

Track Description The nature of work and organizations is changing with the deeper embedding of modern new digital technologies in the workplace. This is transforming work but also changing and challenging core aspects of organizations such as employee connectedness, engagement, and how meaning and identity are formed and reproduced in day-to-day work. These deep effects contribute to the emergence of new forms of organizing based on open platforms of communication, collaboration, and exchanges for example the growing use of crowd-based work platforms where it becomes less relevant to which organizations individuals belong. Digital workplace platforms and ecosystems can thus support more dynamic and fluid work arrangements within and across organizations, and allow for more flexibility in terms of when, where, and how we work. The potential to leverage the opportunities from this new landscape of work in organizations to improve the lives of workers is enormous but also, there is great potential to create a better society and more sustainable and resilient organizations. Yet, this changing nature of work also raises many concerns and unintended consequences (e.g., digital fatigue, impact on well-being, meaningless work with algorithmic management, and the corrosion of privacy). The track aims to solicit contributions from a diverse epistemological and methodological perspectives to extend our understanding of the digital transformation of work as well as enhance the theoretical foundation for research, share empirical findings, and provide guidance to practitioners.

Navigating Well-being in Modern Work Environments
The modern workplace, characterized by the proliferation of remote work, virtual collaboration, and AI-assisted tasks, has brought forth challenges and opportunities to ensure the well-being of workforce. The “Navigating Well-being in Modern Work Environments” mini track explores the multi-faceted approach to well-being and its integral relationship with the future of work in a digital world. As digital transformation revolutionizes the traditional concept of work and workspace, understanding the physical, psychological, and emotional well-being of knowledge workers becomes paramount. In a world where the boundaries between work and personal life blur, it is crucial to develop strategies, tools, and organizational cultures that prioritize the holistic well-being of workers. This mini-track invites innovative studies and practical solutions that address well-being from a comprehensive perspective, ensuring that the future of work benefits businesses and the people who power them.

Jignya Patel, Florida Institute of Technology,
Rui Sundrup, University of Louisville,
Elaine Mosconi, Université de Sherbrooke,

Track Chairs

Track Description The future of work in a digital world track focuses on advancing the fundamental understanding of digital transformations’ role in the human, societal, and technological dimensions of work. New technologies have augmented the ways businesses create, access, and communicate information resources. These functional attributes have enhanced the current incorporation and future demand of an evolving new workforce, which entails a knowledge-intensive focus – the knowledge worker. The future of work track is a multi-disciplinary approach that addresses the human and societal dimensions as well as the technological innovation and the potential impact on future work. The mere availability of new technologies and existing labor resources does not ensure enhancements in operational strategizing and corresponding efficiencies and innovation. The interactions of workers and technologies introduce vast complexities that involve obstacles that must be identified, understood, and managed. Technological innovations should be integrated with advances in learning, adult learning, workforce training, social, behavioral, and economic science perspectives, i.e. intellectual capital. Potential min-tracks should contribute to fundamental advances in optimizing the human-technology team, the science and technology of future workforce development and education, work environments, and positive work outcomes for workers and society.

Emerging issues on workforce and collaborations in the digitized virtual work environments
The COVID-19 pandemic has rapidly changed how we work, with a significant shift towards online-based digital work platforms. While this brings many opportunities, it also poses some risks. However, our current understanding of work has limitations when discussing the new forms of work, workers, and the impact of digital technology. The minitrack aims to offer a forum to present research, particularly focusing on 1) issues related to collaboration in digitized work environments from behavioral and perceptional perspectives, 2) usage of new emerging technologies (e.g., Metaverse, etc.) to create digital work environments, and 3) situational changes of workforce along with emerging technologies. 4) enablers and/or prohibitors toward business transformation in a digital workplace, 5) novel models/methods analyzing human resources in the digitized work environment, and 6) security and privacy concerns in digital workplaces. The minitrack welcomes completed or research-in-progress papers with conceptual, qualitative, and quantitative research methods.

J.B. (Joo Baek) Kim, The University of Tampa,
Haejung Yun, Ewha Womans University,
Chen Zhong, The University of Tampa,

The Digital Transformation of Emotional Experiences at Work
This mini-track aims to highlight perspectives of how digital media transform the interaction of technology and emotions in non-traditional, digitalized workplaces at various levels (e.g., individual, interactional, team, systemic, and/or organizational). We encourage a wide range of content, including theory (“blue ocean” theorizing, theory-generative literature synthesis, etc.), qualitative and quantitative approaches, methodological pieces, and design science. Example topics include but are not limited to:

IS-borne theorizing on emotions

Emotions and emotional interactions in online and hybrid teams (interaction/collective level)

Emotional experiences of remote/hybrid workers (individual level)

Emotional carry-over between work and life

Mental health and wellbeing in new work environments (hybrid, remote workplaces)

Positive emotions and well-being

Burnout and occupational stress

Psychological and sensory experiences in the digitized/virtual work environments

Affect-driven digital artifacts and systems

New forms of affective communication (AI augmented communication, chatbots) at work

Ethical considerations of new ways of communicating emotions

Maylis Saigot, Copenhagen Business School,
Sangmi Kim, University of Michigan,
Rob Gleasure, Copenhagen Business School,

The Transformative Impact of Generative Artificial Intelligence (GAI) on Work Paradigms and Organizational Issues.
Generative AI technologies (GAI) rapidly evolve, heralding transformative changes across professional spheres. This mini-track serves as an academic forum for exploring GAI’s multifaceted impact on employment paradigms, organizational structures, economic landscapes, and ethical frameworks. Key discussion areas include GAI-human collaboration in works, focusing on decision-making, creativity, and expertise enhancement. The exploration extends to GAI’s influence on organizational dynamics, touching on team cohesion, work culture shifts, and governance. Comprehensive discussions encapsulate the economic ramifications of GAI adoption, concentrating on productivity, operational efficiencies, and innovation. The forum also emphasizes the transformative effects on workforce development and role adjustments due to technological advancements. Ethical, regulatory, and societal dimensions of GAI integration, addressing workplace disruptions, labor disparities, and ethical standards, are critically examined. The mini-track encourages diverse discussions, welcoming empirically and theoretically rooted contributions that illuminate GAI’s transformative role in modern professional landscapes, fostering a rich exploration of evolving work environments and organizational adaptations.

Jin Sik Kim, University of Tennessee at Chattanooga,
Lee Joonghee, Appalachian State University,
Jinsoo Yeo, University of Tennessee at Chattanooga,    

Track Chairs

Track Description The goal of the Virtual Communities and Collaboration track is to disseminate research and extend our knowledge of how collaboration manifests in virtual communities. Virtual communities constitute groups of individuals who interact and pursue mutual goals within computer-mediated environments. They are prevalent across digital spaces, ranging from crowd platforms to social media to virtual worlds, among others. Organizations are leveraging the collective wisdom of virtual communities to improve business processes and bolster firm performance. Consequently, there is a necessity for researchers and practitioners to address cognitive, behavioral, social, and technical issues in such virtual collaborative environments. Research areas range from design issues in collaborative environments to the sense of community and engagement in virtual communities, as well as the impact of virtual communities and collaboration in various domains. This track aims to solicit contributions from a range of ontological and epistemological perspectives to not only deepen our understanding of virtual communities and collaboration but also enhance the theoretical foundation for research, share insightful empirical findings related to these venues, and provide guidance to practitioners. Topics of interest include but are not limited to: – Individual and group behaviors, processes, and governance mechanisms in virtual communities and collaboration – Design, development, deployment, and evaluation of virtual communities in business, educational, and governmental settings – Collaboration for knowledge sharing and learning within virtual communities – Ethics, privacy, security, and trust issues in virtual communities and collaboration – Value creation and capturing in virtual communities associated with crowd platforms, social media, and virtual worlds – Individual, organizational, and societal impacts of social collaboration in virtual communities – Big data and social analytics of virtual communities and collaboration – Practical implications of augmented, mixed, and virtual reality in collaborative contexts – Theoretical and/or methodological advances in virtual communities and collaboration.

Behavioral and Design Issues in Virtual Communities
A lot of research in the information systems discipline is comprised of two paradigms: the behavioral-science paradigm and the design-science paradigm. In virtual communities or metaverse, humans and organizations utilize technology to maintain relationships and social networks  in order to pursue mutual goals and interests. While the process of constructing and evaluating innovative IT artifacts enables design-science researchers to understand the problem addressed by the artifacts and the feasibility of the approach to the solutions, the behavioral-science researchers evaluate the outcomes and implications of technology use. Behavioral and design science paradigms serve as a complete research cycle in IS research. Therefore, mixed research relating to behavioral and design science can help to increase our understanding of virtual communities. We welcome research addressing behavioral issues, design issues or a mixed stream of both to make theoretical contributions and practical implications in the area of virtual communities.

Xusen Cheng, Renmin University of China,
Xiangbin Yan, University of Science and Technology Beijing,

Diversity, Equality, and Inclusion in Virtual Communities
Diversity, Equality, and Inclusion (DEI) practices benefit virtual communities by eliminating discrimination and ensuring that participants, regardless of their background, receive the support they need to contribute to the best of their abilities. Through fostering a DEI culture, virtual communities can offer an equal voice to participants with diverse backgrounds. In turn, having an equal voice in virtual communities not only aids in nurturing collective creativity and innovation, but it also serves to retain participants and attract new blood to these communities.

This mini-track acts a forum for the exchange of scholarly ideas and managerial practices on DEI-related issues within virtual communities. It aims to expand our knowledge of the conceptualization and operationalization of DEI in virtual communities as well as how DEI shapes the design of contemporary platform-mediated communities. We are especially interested in research that sheds light on how DEI can be realized in virtual communities.

Yue Cheng, Nanchang University,
Dan Ma, Southwestern University of Finance and Economics,
Hongying Tan, Southwestern University of Finance and Economics,

Unintended Consequences of Engagement in Virtual Communities
Virtual communities enabled by social media are providing new opportunities for people to engage with each other. Recently, such engagements have been strengthened using artificial intelligence tools such as Chatbots. In view of the virtual nature of interactions, it is relatively easier to spread fake news or spread rumors, do biased reporting, or scam users by exploiting their trust. Such interactions have the potential to significantly influence the discourse of social, political, moral, or economic debate. It cannot be denied that virtual communities hold a lot of potential for beneficial and positive engagement among the community members but there is a need to examine some of these unintended consequences prevalent in virtual communities.

The objective of this minitrack is to provide a forum for discussion and presentation of original research highlighting some of these unintended consequences and subsequent challenges/or solutions to deal with them.

Vikas Jain, The University of Tampa,
Vishal Midha, Illinois State University,

Value Appropriation and Creation in Virtual Collaborative Environments
Virtual communities have emerged as a game-changing collaboration paradigm that facilitates interactions among individuals, groups, and organizations in the pursuit of mutual goals. As virtual communities reshape the boundaries and structures of human collaborations, comprehending human behaviors in online environments and deriving design considerations for digital services that optimize collaborative practices is imperative for realizing collaboration in the virtual space.

This mini-track provides a forum for the exchange of research ideas and business practices on the interplay of human behaviors and virtual collaborative environments at the individual, group, organization, and societal levels. It aims to expand our knowledge on how technologies govern and shape human behaviors in virtual communities as well as how such technology-mediated human behaviors, in turn, inform the design of virtual collaborative environments. We are particularly interested in research that sheds light on how digital services contribute to value appropriation and creation in virtual collaborative environments.

*Influence of individual and collective behaviors on the design and usage of virtual collaborative platforms

*Influence of virtual collaborative platforms on individual behaviors, knowledge sharing and diffusion, as well as organizational norms and policies

*Patterns of human/human-machine interactions and how digital services can be leveraged to support such interactions

*Role of individual behaviors in shaping collective outcome on virtual collaborative platforms

*Design of knowledge sharing and diffusion in virtual collaborations

*Design of business processes and workflow in virtual collaborations

*Design of communication interfaces and digital assistants on virtual collaborative platforms

*Evaluation of system design for virtual collaborative platforms

*Virtual collaboration for knowledge sharing and diffusion

*Virtual collaboration, management and practices for emerging virtual commerce

*Antecedents, consequences and mechanism of social entrepreneurship in virtual communities/virtual collaborative environments.

Zhengzhi GUAN BNU-HKBU, United International College,
Boying Li, Nottingham University Business School (China),
Fangfang Hou, Xi’an Jiaotong-Liverpool University,